
Google Customer Reviews
Derrik Koehler
Nov 27, 2025
Rating:
“Easy to deal with, took real good care of us and ilmar got us better rates on our loan then what my credit company was going to give me, lower payments and interest from 20% down to 11.6%. Truck got the full service and detailed oh fueled up. Be back when its time to upgrade the wife's SUV
***update*** Attention/Caution!!!
Since purchasing my truck from this place, I've had issues since day 1. Ive had my truck there now 4 times, 3 diagnostics, each time they say theyve fixed it. Service department is a joke! Just picked my truck up, still making the same lifter failure noise plain as day from passenger side of engine yet they replaced exhaust manifold on driver side and the warranty they sold me, doesnt cover work or parts, nor does any mechanics other then them, mess with the warranty cuz they never get paid or only permitted to do bare minimum.
We are contacting a lawyer as this issue has been known since the day I drove it home. Oh, not to mention, 1st rain my roof is leaking, damage to roof that's on me for not looking at the roof of a truck! Their response, we will half the cost to fix roof with you! See yall in court.
Stay away from this place at all costs, they are quick talking, make a deal sound like they're doing you a solid, when in reality, they're screwing people over. Mechanics cant even do a proper diagnostic, how you properly diagnose a vehicle in 30 mins each time. Oh, and each diagnostic was a different issue, water pump, then it was transmission, this last time manifold, idiots.”
Bob Martino
Oct 31, 2025
Rating:
“Called Todd Reid and told him what I was looking for and what my budget was and within 15 minutes he found the perfect vehicle and secured financing that fit my budget. He was the first and only phone call I made. No need to shop around when a sales consultant provides you with exactly what you asked for. Great experience.”
keira zuppie
Oct 31, 2025
Rating:
“Ilmar was amazing with helping me find a new (to me) car after I unfortunately totaled my last vehicle. The whole entire process was great and smooth. What I appreciated about Ilmar the most is that he did not push anything on to me, was patient with me making a decision, was very willing to help me out and had no issue with me bringing my mechanic along with me to check out the vehicle and take it for a test drive himself so I could fully gauge if the vehicle that I was getting was reliable and what I wanted. Ilmar was not only great to work with but he is a witty, personable guy. He helped me get approved for financing in no time which was awesome. So far my car has been great and I will be recommending Best Buy auto sales to anyone who is looking for a nice, reliable used car. Nonetheless, the way that it’s usually a little busier at the establishment made me recognize that this was a good place to go to for a car.”
Kaylee Bauer
Jun 18, 2025
Rating:
“Devon Lonkey at Best Buy Auto helped me with purchasing my 2013 Jeep Wrangler Unlimited Sport & was very informative on all the steps & made the process so much easier & within a week i got the vehicle. He was very quick responding to all of my questions & I highly recommend going to him for any sales.”
Elyssa Wallis
May 13, 2025
Rating:
“Todd was amazing right off the bat. He was polite, kind and understanding. I’m a college student who travels to school, so I needed a reliable car. He understood and showed me a car that everyone had great things to say about it. It’s exactly what I wanted and at a price that I can afford. They detailed and fixed the car up in a matter of days, and I was driving it in no time. I love my 2016 Nissan Maxima Platinum. Thank you SO much, Todd. Kori, the manager, was also super kind and understanding. Everyone there was so excited for me when I drove away. Consider going here for a great experience.”