Toyota of Surprise

“Just bought my 2026 4Runner from Toyota of Surprise and I couldn’t be happier!! Kim Heren was AMAZING. She made everything so easy, explained every detail clearly, and her communication was exceptional. I never felt pressured — just supported and informed the entire time. David Hernandez, the manager, was just as incredible. He truly went above and beyond to make sure I got the best deal and felt confident in my purchase. This was hands down one of the smoothest car-buying experiences I’ve ever had. Highly recommend this team if you’re in the market!”

“We love Toyota of Surprise and especially their phenomenal team of people!!! My husband continues to bring his 2018 Tundra for service to his service manager Ken, who delivers great service. Steve reached out to Ken to seek advice on a new vehicle. We knew what we wanted, he confirmed we made a good choice and Ken referred us to Tony Ewing. My husband called Tony with our wish list, and he so happened to have a delivered/cancelled order that fit the bill a new Grand Highlander Hybrid Nightshade Edition. This is a high demand, long lead time vehicle, so it was our lucky day! Tony held on to the vehicle until we had a chance to see and test drive it and now it is parked in our garage! The process was as seamless as it could be. Freddy in finance did a great job explaining everything to us and it options. Then Tony did a great job walking us through the features of our vehicle. I’m very impressed with the team at Toyota of Surprise, they are real, honest people always looking out for the benefit of their customers. We are always a Toyota family because of the quality of the vehicles but Tony, Ken and Freddy solidified why we love this dealership, and we will continue to use their service and refer our friends to purchase from them. Thanks to the entire team.”

“I was really impressed by Keith Willis, who was my sales representative. He listened to me and helped me find the best vehicle that I loved and worked within my budget. He really went above and beyond from what I am used to from a Toyota dealership. Toyota of Surprise being a Penske company opperates much differently and it is a breath of fresh air. I highly recommend them as well as Keith Willis if anyone is in the market.”

“Scott McEwen at Surprise Toyota is absolutely amazing! After waiting years to finally make a deal with me, he didn’t just help us purchase one vehicle; he helped us purchase two (a 4Runner and a Tacoma) all in one weekend! We are beyond grateful and so pleased with the entire experience. Scott’s attitude, patience, and genuine enthusiasm made the process fun, stress-free, and enjoyable from start to finish. He truly went above and beyond to make sure we were taken care of every step of the way. A huge thank-you as well to GM Larry for working with us and helping make both of these deals happen. The teamwork and customer care at Surprise Toyota really stood out. I highly recommend Surprise Toyota and especially Scott McEwen if you’re looking for an exceptional car-buying experience!”

“I had an outstanding experience purchasing my 2025 Toyota Tacoma TRD Off-Road Premium from Surprise Toyota this past Tuesday night, January 27. Jeren, our sales associate, was absolutely fantastic. He was patient, knowledgeable, and genuinely helpful throughout the entire process. He took the time to answer every question, never made us feel rushed, and worked hard to put together a deal that truly worked in our favor. You can tell he cares about his customers and takes pride in doing things the right way. I also want to give special recognition to Larry, the General Manager, for making this deal possible. His involvement and leadership really show in how this dealership operates — honest, transparent, and customer-focused. We’ve purchased multiple vehicles from Surprise Toyota over the years and will continue to be lifelong customers. In today’s world, it’s rare to find a dealership that truly puts people first, and this team does exactly that. Hands down, the best dealership experience I’ve ever had — bar none. Highly recommend!”