Germain Honda of Surprise
13270 N Auto Show Ave, Surprise, AZ 85388
Google Customer Reviews
Keri McJan 7, 2025
Rating:5 stars out of 5 stars
Rating:5 stars out of 5 stars
“Had a great experience with everyone from the moment we stepped onto the lot. I had experiences with other dealers where it was high pressure, no follow up, and it felt like they didn't want our business. Joshua Reeves took the time to listen to my needs & tried to get me the best value for my money. I almost dismissed one car he showed me, but that's the one I ultimately bought! Great communication from everyone. I got texts from the dealership the next day after browsing and even a follow-up call from Colin, the sales manager. He was very attentive, forthcoming, and personable. Josh wasn't there when we came back to see the car again, so Jacob helped write up the offer and get the car ready to go. Ty was very efficient with the paperwork and didn't pressure us to add on anything extra.
It was night and day from the previous experience I had. I felt respected and appreciated by everyone at Germain Honda, and even received a follow-up call from Josh post sale to answer any questions and see if he could help us further. He was fantastic to work with. We are very pleased both with our car and the purchase experience with Germain! Highly recommend them!”
Nikki SteinmanJan 5, 2025
Rating:5 stars out of 5 stars
Rating:5 stars out of 5 stars
“Javier & Adrian were so easy to work with!
We happened upon this dealership while down the road one shopping at a competitor. Javier was quick to send a video of the car we were interested in and super relaxed and easy to deal with. No one likes the feeling of being attacked and we were pleasantly surprised at how laid back our experience was. Professional - but laid back. Adrian was super attentive when we sat down to do the paperwork! Thorough and efficient. Highly recommend Germain Honda!”
Laura HaugenJan 18, 2025
Rating:5 stars out of 5 stars
Rating:5 stars out of 5 stars
“After having an incredibly draining experience with another dealership, I had such a great experience with Javier. He wasn’t pushy, knew the product they had on the lot & was VERY patient with all my questions. Everyone at this dealership was a pleasure to work with. I’ve even had follow up calls/texts to check on my purchase. Working in an environment that involves high dollar transactions myself, this is very much appreciated. Highly recommend!”
Cassandra TrevinoOct 25, 2024
Rating:5 stars out of 5 stars
Rating:5 stars out of 5 stars
“Thank you for the most incredible car buying experience, and getting me into a car that I absolutely love. Joshua is passionate about what he does and it shows. Every single detail of the car was explained well. Thanks to my friend Jackie for the connecting me to the best salesman in town. If you are considering purchasing a new vehicle, I would highly recommend asking for Joshua Reeves.”
Jeff HeissJan 2, 2025
Rating:5 stars out of 5 stars
Rating:5 stars out of 5 stars
“If you need an electric vehicle you need to come to Honda. Germaine Honda is where to go and Brandon schilling is the man. This is my second prologue cannot tell you how easy it is. Get your $7,500 credit from the federal government as quick as you can cuz it probably is going to go away with Trump and that's all I can say. This is a great dealership”