Mike Willis Ford

“*****updating just to say after 3 weeks of this post. there has been zero response from Mike Willis Ford.i just need to know what I can do since the company that holds that dent and ding policy said the dealership needs to reach out to them and I can’t seem to get that done. I just want to get my little dent fixed, this is what that extra policy was intended for. I bought a Ford Explorer and bought the windshield, dent and ding (or whatever it is called) so this past summer (not sure when because it is very low on passenger side) it looks like a vehicle parked next to me possibly opened their door and dented my car. I didn’t see it immediately but tried to make a claim when I did see it. Because I wasn’t sure about the date, my claim was denied. The lady told me to have the dealership call and dispute this. She said it has to be filed within 30 days (the initial claim) since I wasn’t sure about the date, it was denied. So I took it to the dealership and left them the paperwork that I had and I was assured they would take care of it. Also FYI nobody there, even the guys selling this package knew you only had 30 days to file a claim. So it has not been taken care of. Nobody even tried to help me. What do they care? They already got my money. So just a little info: Don’t buy that dent and ding insurance they try to sell you. It isn’t worth the paper it is written on, especially when no one at the dealership will even follow through. So needless to say I learned a hard lesson and STILL have a dent in my car. Thanks for NOTHING Mike Willis Ford. You lost a customer here.”

“Salesman, General Manager and the finance department was very cordial and answered all the questions we had about purchasing the Ford F-150 Lariat. I’m very satisfied with the truck I bought. If anyone is looking to purchase a Ford product go see Mike Willis in Sulphur, LA they will treat you with the upmost respect.”

“I had the best experience with Mike Willis Ford. Pernell walked out and greeted us. I told him what vehicle I wanted to test drive and next thing you know he and the staff went over all my options and I chose what was best for me. Third vehicle bought there and by far the best service.”

“Absolutely love the experience! I have never had a Ford before but I am now a proud owner! Cody made the experience easy. The entire staff was very helpful and knowledgeable! Highly recommend!”

“Friendly service. Never once try to push me to buy something I didn’t want like add ons . Was giving a great deal in my trade in .Nate was my salesman and was awesome! I drove over 2 hrs . . My truck was clean and ready to go when I got there and didn’t have to be there all day doing paperwork thanks to Frankie and Hunter. Will do business again in the future at Mike Willis Ford”