First Team Kia

4.3 Google

Google Customer Reviews

Eboné Williams

Jan 3, 2026

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My experience at First Team was phenomenal! Jonathan Duval was a jewel to work with. He created an atmosphere of trust which made my husband and I comfortable with our purchase. He has definitely changed my perspective of dealing with car sales representatives. His stellar customer service made the buying process smooth and enjoyable. He was very knowledgeable, personable, humorous, and patient with us. His manager Patrick was top tier and courteous as well. When we arrived, he came out and introduced himself and helped us come to a reasonable price for our car. Thank you, Jonathan and Patrick, for your assistance and for making our car-purchasing experience a pleasant one!

NIMROD JOHNSON

Nov 29, 2025

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We had a great shopping experience. From the time I met my salesperson, Dondrell, to the finalizing of the sale, he was very patient and accommodating to our needs. He never rushed us or seemed bothered by our indecisiveness. He provided great advice and helped us get a great deal with the assistance of his manager, Pat. All of the staff has been very helpful. Jonathan took great care of us when our salesperson was out of the office.

Hughie Chavis

Nov 10, 2025

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My car buying experience was top 3 of all time with Mr. Dondrell! Was very easy to work with, no hassle, and abundantly clear terms. Very lovely!

Alexis Youmans

Nov 5, 2025

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After a rough start at another Kia location this morning, I came to First Team Kia in Suffolk and had an amazing experience! From start to finish, the entire team was helpful, professional, and made the process so easy. A special thank-you to John Duval. for his outstanding service and support throughout my purchase. I’m super grateful for how everything turned out and would definitely recommend this location over any other Kia dealership in the area!

Brianna Smith

Oct 2, 2025

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I’m not sure what everyone else is on in these reviews, but I had an amazing experience. Jonathan Duval was absolutely fantastic and extremely helpful. He managed to find a car for me and my family that fit all of our needs and our budget. It was pretty intimidating going in there at first, but he definitely put us at ease and worked tirelessly to accommodate us as we live an hour away. His communication throughout the process was very very helpful as well. Thank you for the 2025 Kia Seltos! She works like a dream!