
Google Customer Reviews
Tom
Oct 26, 2025
Rating:
“Visiting the McLaren dealership was such a cool experience. The whole place looked super clean and modern, and the cars there were insane to see up close. I was really surprised to see a silver Lamborghini Murciélago inside, it stood out right away because it was manual and looked amazing in person. The McLarens around it were just as impressive, with crazy designs like this red one in there. The people working there were super chill and let me take videos and check out the cars more closely. It was definitely one of the best car experiences I’ve had in Washington”
Cristina Juarez
Oct 21, 2025
Rating:
“If you’re being pre-owned stay far away from this dealer. My husband and I bought a 2022 McLaren 720s from here this month and we thought everything was fine until one day all the problems came up all at once. The car begins leaking non stop so we take it into the shop at the dealership and they tell us that the coolant clamps, alternator belt, and oil pump are all not working properly and they needed to be replaced. How can that possibly be the case if the car was sold to us as CPO which means they inspected the car beforehand. Mindful, this car was paid fully in cash and our salesman was happily taking our money during the deal but when we came back to tell him about the issues, he now can’t do anything about it. The only helpful and knowledgeable person during this situation has been Zeb. I barely have even driven the car and they’re saying I’m going to be taking a 70,000$ loss on it and they’re giving me no options rather than taking the loss, I suggested trade in for a car of equal value they said no, I said let me get a refund they said no, I said let me get a car of lesser value and write a check for a difference. This has nothing to do with the money because we love the McLaren 720s but this has to do with the fact that how can you possibly sell a car that is faulty and sell it as in good condition.”
David Deloatch
Oct 21, 2025
Rating:
“Unless you’re buying brand new I wouldn’t recommend this dealership especially not for a McLaren. I bought a 720s McLaren 2022 in cash and I thought everything was good until everything turned into a night mare for multiple reasons.
1. The car I bought which I paid $306,000 total including the warranty and taxes you’d expect everything to be fine ? However everything is NOT FINE.
2. The car has issues with coolant clamps, oil pump, and the alternator. How in the world and why in the world would you sell a car with this much issues ? And then I get a CPO and warranty and only 2/3 is covered and telling me I have to come out of pocket for the rest.
3. Used car manager is no help when trying to resolve this I talk to Sam he tells me he can get me a deal all he does is try to sell me cars for 2-3x the value of the McLaren. I say hey I understand things happen they tell me with barely any miles driven and 3 weeks of ownership that I would lose $70,000 if I sold it back to them hahaha and mind you I barely drove it and only had it for 3 weeks and it literally CAME WITH PROBLEMS.
4. The only helpful and reasonable person there is ZEB. Great guy but that’s it the used car manager acts as if he can’t do anything literally and won’t give me back what I paid for or atleast a car of equal value that has no problems.
5. This dealership and these managers here have no care in the world for your money being spent and if they can help you or not.”
Xander
Jul 22, 2025
Rating:
“McLaren’s in general are awesome, Even if ur just looking around or buying one the staff are so nice! In the future I will be looking forward to get a McLaren 650s!”
Matt Klucha
Apr 11, 2024
Rating:
“Dear McLaren Friends,
Alas, my dearly beloved 2013 911 Carrera 4 has passed out of my hands. Despite the prior belief that I would keep the 911 forever... now with a new owner.
In 2013, I partook in the Porsche European Delivery Program, taking delivery of my 911 in Zuffenhausen, Germany, touring 4 weeks through Germany, Italy (including the famous Stelvio Pass), Belgium, and France. Alas, it was quite a bond to break in trading in the 911.
Why a McLaren?
A good friend of mine (Owner of Craig Husar Watch Boutique, Brookfield, WI) recently purchased an Aston Martin DBX.
English car, huh? ...I pondered.
Well this led directly to McLaren.
Porsche says: “There is no substitute.”
With McLaren I say: "There is no other beyond the cars made at the McLaren Technology Centre in Woking, Surrey, England."
An issue arose during my drive home:
Suspension Failure Warning (due to one bad Suspension Accumulator)
McLaren Sterling Washington arranged to have the McLaren Dealer nearest me, McLaren Chicago to pick up the 720s a few days after I arrived home.
After a few weeks, the following was completed in Chicago:
All 4 Suspension Accumulators replaced with latest, more robust design
Moderate Coolant Leak fixed
The Accumulator replacement. The Coolant Leak was due to an uncompleted clamp recall.
Both of these were a nominal charge.
Regarding the purchase experience at McLaren Sterling Washington:
The McLaren 720s is the best car I have owned thus far.
I arrived one day prior to pickup to perform a primary viewing of the car in the showroom. With a few good restaurant locations in hand, provided by Luke, plus a batch of photos, I proceeded to the hotel and dinner.
The following day, the time at the dealer rocketed by as Luke and I reviewed the 720s and chatted. 3-4 hours later I was on my way home via a route which included:
1. The Udvar-Hazy Center Aerospace Museum
2. Thomas Jefferson's Monticello
3. George Washington's Mount Vernon
4. Virginia Museum of Transportation
5. The Richmond, West Virginia State Capitol Building
6. The Indianapolis Motor Speedway
The 720s... A very special car. Gorgeous, outstanding, superfast, racecar handling.
This is what Matt Klucha has to say about the McLaren 720s, which I have named “Matt's Silver Fox.”
"A symphony of form and function, where beauty isn't an afterthought, but an essential element."
"The acceleration pins you back like a fighter jet on takeoff. It's exhilarating, almost violent, but perfectly controlled."
Many Thanks to Sterling Washington McLaren and McLaren Cars in Surry, England.
And a solid Thanks to McLaren Chicago for making things right.
Not surprising in retrospect, the 10–12-hour drive home to Wisconsin from Virginia included at least 2 hours fielding questions from a wide range of people, younger and older, who took photographs and videos. One young man asked to take a video of me departing a gas station. He got a “thumbs-up” to boot. Others asked me to stand near the car for a photo.
The 720s, a truly special car.
Alas, though the 911 and I accumulated years of memories in Europe, Connecticut, Vermont, Manhattan & Long Island, NY, Arizona, California, Wisconsin, Illinois, and more, trust me friends, with a top speed of 212 mph, the McLaren 720s should prove to accumulate great memories somewhat more expeditiously!
Enroute home, driving on excellent roads, visiting cool places, and meeting numerous people amplified the connection and bonding to the car while accumulating great and diverse memories.
To current and future owners of McLaren Cars, be certain to take your car on a long drive or tour, you might find yourself bonding with the car in ways otherwise not possible.
Cheers.
McLaren, making new memories...
"...is never too late to create fabulous new memories..."
- Matt Klucha 03.2024”