Gilleland Chevrolet Cadillac Inc

“Very kind, helpful and did everything they could to help us out. Went through all options with us, explaining everything, and answering all questions we had. Everyone showed top notch buisness through the process and stayed late to help us find the perfect vehicle, a 2026 Silverado 🖤”

“Last October I purchased a 2019 Cadillac Escalade. After about 800 miles we noticed shifting problems. We had purchased an extended warranty so we took it to an authorized service mechanic at Gilleland in St Cloud. After checking it out they determined that it needed a new transmission and transfer case. Our service adviser, Andrew, corresponded with the warranty company (based out of P.A.) and relayed information and options back to us. The vehicle was there for 2 months, not the fault of Andrew or Gilleland, The warranty company kept dragging their feet on most anything they could think of and requiring ridiculous things done along with video before they would determine what the warranty would cover. Gilleland did everything required and did it quickly! I must say Andrew's handling of this situation was upfront, honest and professional. He kept me informed of updates, often daily, and was so helpful. They trimmed all out of pocket costs they could without cutting quality in service or parts. Very pleased and thankful to Andrew and the team at Gilleland.”

“I walked in and was immediately greeted by Brandt Conkiln. Who I had been in contact about getting a new truck. He had everything thing prepared and ready to go for me to take one of the trucks for a spin. My intention was just to look, however as soon as I drove the truck and he started laying out the features of it and the payment options I was hooked. He made me feel welcome as a new car buyer and I don't think I could have asked for better customer service.”

“We were looking for a car for my wife, and we located one we wanted to look at, but the dealership was 1 hour and 20 minutes from us. We really liked the car so we decided to make the trip, and told them we would be there Saturday around 1:00 and were paying cash for the vehicle. When we arrived at 1:00 that Saturday, they had the vehicle up front and running already for us to test drive. Our sales rep was Qasim, he met us at the door and chatted with us for a while. We then test drove the car, confirmed everything was satisfactory and agreed to purchase. The test drive was stress free with him, very friendly, polite, and comfortable to be around, almost like family. We got back and went in to finalize the purchase. He was easy to talk to, asked us if we needed anything. All the way Thru the purchase, he was a pleasure to be around. I have bought many cars from different dealers before, but this was by far the best experience we have ever had. If I purchase another car, we will be going back here. After the purchase they later sent a thank you package of cookies and a mug to us. That was amazing, never received this kind of experience before. Thank you to Qasim for all his help in making this experience enjoyable and not like just a transaction. Thank you to all the other people who helped us with this. Please, of your looking for a car in the St. Cloud area, please ask for Qasim, you will not be disappointed. Kevin g Merkling”

“Customer Service is horrible! Bought a new set of tires for my truck that cost over $2k. They sold me the wrong size of tires, and refuse to exchange them for me. Now I'm stuck with tires that don't fit. Thankful for the GM reaching out to me to discuss the issue, and working with me on a resolution. Got me a different set of tires that fit, and was able to get a great deal on them. Andrew in the service department was extremely helpful as well. Got my new tires put on, so I'm very happy. He got me in and out as quick as possible, on a very busy day. Between the two of them, they saved a customer.”