
Google Customer Reviews
Earnest Sanders
Jan 30, 2026
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“Posting for my wife, Gail. She receives her 2025 bronco today from the best of the best of Royal O’Brien salesperson Suzanne Clem she sits in front of the dealership for a reason we had a special situation between deliveries of our leases. She handled it with the most professional and gracious attitude. If you stop by Roy O’Brien, her face will be the first one you will see you can’t go wrong with Suzanne Clem.”
Mark Michaels
Jan 20, 2026
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“So I walked in kinda open minded about what I was even looking for. Came across Andrew and within 30 minutes had me focused down to three vehicles. There was absolutely zero pressure to buy today (he did follow up with me within 24 hours, but that was expected).
If you need a vehicle (I was on the used lot), I will definitely recommend Andrew at Roy O'Brien Ford. He was pleasant to work with and very knowledgeable. This was NOT the stereotypical car salesman experience.”
Sue Majewski
Jan 17, 2026
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“Betsy was cheerful and informed when she greeted us at the door. She suggested Luke to take care of our used car purchase. Luke helped us understand three separate vehicles and their differences. He put all the paperwork together well and accommodated all of our requests. Joe was the $ man. He was thoughtful, considerate and thorough. All three of these people made a world of difference in a positive way towards our purchase of a quality used car. Thank you Roy O’Brien!”
Dependable Construction
Jan 14, 2026
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“Just got my truck from Roy O'Brien Ford! Couldn't be happier with it, they even addressed an unknown issue after I purchased it and was driving back to Oh. If you need a new truck stop out there and talk to Luke Arnold! He took great care of me and had me in and out of the dealership fast! Thanks guys.”
Louis Hernandez
Dec 2, 2025
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“A huge shoutout to our sales agent Steven Salman @ the Roy O’Brien Ford Branch in St Clair Shores MI. We had an outstanding experience and exceptional customer service in their premises.
From the moment we walked in, he was welcoming, knowledgeable, and genuinely focused on helping us find the right vehicle from the get go.
He took the time to answer every question, walked us through all the features and helped us make the whole buying process smooth and stress-free.
If you’re looking for a new Ford and want to work with someone who goes above and beyond, I highly recommend stopping by and asking for Steven Salman.”