McGrath Kia of St Charles

“My wife and I were very pleased with our car buying experience. I was really stressing before arriving at the dealership as I really hate buying a new vehicle as I have not had many good experiences in the past. Sam Micaletti was our Product Specialist, he greeted us at the front door, listened to our needs , and gave us a tour. The entire process went much quicker and smoother than we had remembered dealing with our previous dealer. We highly recommend McGrath Kia of St Charles.”

“Fantastic experience from start to finish. The team here made the purchase process easy and efficient, with no pressure and clear, honest communication throughout. I really appreciated how attentive and helpful everyone was. Big shoutout to Jakub and Carlos for their outstanding service. They made sure every question I had was answered and ensured I felt confident in my decision. I’m extremely happy with new Kia and highly recommend this dealership.”

“If you are looking for a car, go see Sam Michaletti at McGrath Kia. He is so honest, hard-working, cheerful, helpful. Couldn't ask for more. Carlos did a great job, as did Arsh the finance manager. The team made buying a car as pleasant as can be and we walked out with a new car, completely satisfied. We would recommend them to anyone.”

“Shane was awesome. He truly delivered a five star experience from the start. I called in asked about a specific vehicle. Didn’t want to drive an hour. If the vehicle wasn’t gonna be there by the time I got there the vehicle was already staged, clean and ready for a test drive management was also very inviting and easy to talk to throughout the whole process. I myself have spent 15 years in the automobile business. This was by far the easiest buying experience I’ve ever had. Thank you Shane and to all the managers Keep doing what you’re doing thanks”

“In an age where customer service is nonexistent, KIA St. Charles has gone above and beyond. The main reason is Franklin - HE IS A NATIONAL TREASURE ! (The rest of the team is awesome too - shout out to Jasmine!) - but Frank made me feel like family the second I walked in. I had already made up my mind that I would only buy a car from him. When my husband came with me to pick up the car and complete the paperwork. His exact words to me were “How in the world did they make buying a car a pleasant experience?!?! These people are awesome!” I left hugging everyone. Truly what a wonderful experience from an incredible team. It is clear that they have broken the stereotype of what it is like to buy a car. Well done!!!”