
Google Customer Reviews
Kaiser Neal
Feb 8, 2026
Rating:
“BEST. EXPERIENCE. EVER. PERIOD. 🎉🎉🎉🙌🏽🔥
The team was ABSOLUTELY AMAZING!!! 💯👏🏽✨
HUGE, MASSIVE, GIANT shout-out to Ms. Mercedes, Mr. Jeremy, and Mr. Solomon 🗣️📣⭐ — they went ABOVE AND BEYOND to make sure I got EXACTLY what I wanted AND a price that actually worked for me!!! 💰🤝💥
I was in and out in LESS THAN TWO HOURS ⏰🤯⚡
I seriously could NOT have asked for a better team!!! 🙌🏽❤️
10/10 ⭐⭐⭐⭐⭐ — HIGHLY, HIGHLY RECOMMEND!!! 🚀🔥🎊”
Bashir Rostom
Feb 6, 2026
Rating:
“I had an excellent experience working with Mercedes! She is professional, patient, and truly listens to what you’re looking for. She made the entire car-buying process smooth and stress-free, explaining every step clearly and never making me feel pressured. Her knowledge and honesty gave me a lot of confidence in my decision. If you want someone who genuinely cares about helping you find the right car, I highly recommend asking for Mercedes!”
Vizt Samson
Feb 4, 2026
Rating:
“Recommend to get newer year, lower mileage and good deal! The staffs are patience and professional especially a big thanks to Solomon, Mercedes and TJ!”
Alexis Gardner
Dec 7, 2025
Rating:
“I want to give a huge shout-out to Shonte for his outstanding customer service. We originally came in for my husband, but the experience was so positive it actually made me want to buy a car myself — even though it didn’t end up working out for me. We did purchase a car for my husband which we love. He was super friendly, patient, and never once made us feel pressured.
I also want to highlight Solomon, who provided genuinely sound financial advice. He actually advised me against making decisions that wouldn’t benefit me long-term, which really showed he wasn’t just focused on making a sale. That kind of honesty is rare and so appreciated.
They are a smaller shop, so the process can take more time out of your day, but it’s because they’re thorough — and honestly, the deals they offer are worth the wait.
Highly recommend this dealership if you want transparency, fairness, and people who truly look out for you!”
Vinet Bryant
Oct 13, 2025
Rating:
“Had an AWESOME experience with the sales team at Hertz Car Sales in Springfield. Shonte was GREAT! He was knowledgeable about all the vehicles and gave us practical advice that helped us select the best car for our daughter. The process was seamless, fast and easy. This was our second purchase from this dealer and we would do it again! Highly recommend.”