AutoNation Toyota Spokane Valley

“Jennifer is top notch, very patient, kind & made the purchase go smoothly. She’s friendly & knowledgeable. I was in & out in no time. I live on top of a mountain a little over an hour away & needed my new truck delivered. She drove it to my place same day & even used the 4x4 to get there through the snow! Thanks again Jen, I’ll be referring family & friends to you. When it’s time to get another new truck, I’ll be asking for your assistance!”

“I bought a used Mazda CX 50 last month and Sloan was our agent. He’s very helpful and a nice dude. Listened to my preferences and I absolutely love my new car! Even our finance guy is just a cheerful dude who is very knowledgeable. I am happy that he was able to get me a Car Loan at a great rate. Sloan is also the one who installed my Car plates. Autonation is also good with follow ups. I am glad to make my car purchase with them. I am impressed with the service.”

“We had a pretty positive experience working with Autonation to purchase a new Rav4. We shopped at three different dealerships. Autonation had the car we were looking for and was happy to match prices to get our business. Our salesman Sloan was easy to work with, went on a test drive with us, and answered all our questions about the car. He quickly responded to all our calls and adjusted his schedule to make sure he could help us. There was no pressure to buy and were treated respectfully from the time we walked in the door to the time we drove out with a new car. Sloan also did a great job with the delivery. He made sure the car was freshly detailed and patiently walked us through all the features of the car. He invited us to come back in a week with a list of any questions we might have about to include using the Toyota app once it's registered to the car. We also worked with two different sales managers and a finance manager. All were respectful and easy to work with. In the end we were happy with the deal we received. The closing was pretty straighforward but there were some additional pitches for add on warranties that we declined. Closing took about 45 minutes and from there we took final delivery and drove home in our new car.”

“We appreciate the TRUE NO Hassle as advertised. Drake was great and made the whole process of making our truck purchase an enjoyable experience. Adam also made the whole paperwork signing process very easy. This is our second vehicle purchase from an AutoNation and I highly recommend them.”

“🚩⚠️🚩 I was 18 when I financed my first car here and I did not have support in this process. I was young and someone that could be easily taken advantage of and that’s exactly what happened. I financed a Volkswagen CC that was within my budget and I was satisfied but in the following two weeks as I was heading to work (the first time I had driven the vehicle that day) I began to smell smoke coming from the vents. I was so confused since I JUST got this vehicle and it was a reputable dealership. I had only been two blocks up the road from my house when I decided to turn back around to see what was wrong. I got out the vehicle and within two minutes my vehicle blew up in flames. I called the fire department and they extinguished the fire. I had never been in this situation and was not sure who to call. I called insurance and then eventually called the dealership. They were apologetic about the situation and told me they would help me get into another vehicle. I put my faith in them to only feel taken advantage of and scammed. The salesman told me I was to finance a car completely out of my budget, with payments I could BARELY afford, and a loan that was finally approved after multiple inquiries made without my knowledge. It was not even a vehicle I liked. It was also the only option of a vehicle they offered me. I explained that but I was then told I would have to accept this vehicle or be forced to pay on a vehicle that no longer exists. Now being more knowledgeable I can see how wrong it was of Toyota to take advantage of me. Also the fact that I was lucky to have not been in the vehicle when the fire erupted. Please be careful if you decide to finance or purchase a vehicle at this establishment.”