CarMax Salt Lake City

11213 S Jordan Gtwy, South Jordan, UT 84095
Dealership Photo

Open Today 10:00 AM – 9:00 PM

Google Customer Reviews

John PatrickFeb 7, 2025
Rating:5 stars out of 5 stars
★★★★★

“I recently had the pleasure of buying a car at CarMax, and I can honestly say it was one of the best car-buying experiences I’ve ever had. From start to finish, the process was smooth, easy, and surprisingly enjoyable—thanks to the outstanding service provided by John and Cara. When I arrived, I wasn’t sure what I wanted, but John took the time to listen to my preferences and needs. He was incredibly patient and knowledgeable, offering great suggestions without ever being pushy. He made sure I understood all my options, and I never felt rushed or pressured into making a decision. It was clear that he genuinely cared about helping me find the right car, not just making a sale. Cara was equally amazing, walking me through the paperwork and explaining everything in detail. She was friendly, thorough, and made sure I was completely comfortable with the terms before moving forward. I felt supported every step of the way, and both John and Cara made sure I had all the information I needed to make the best decision for myself. The whole experience was fast, straightforward, and hassle-free. CarMax’s no-pressure environment made it so easy to enjoy the process of finding and purchasing my car. From test driving to financing, everything was handled quickly and efficiently. I truly felt like I was in good hands the entire time. If you’re looking for a stress-free, enjoyable, and professional car buying experience, I highly recommend visiting CarMax and working with John and Cara. Their exceptional service made all the difference, and I couldn’t be happier with my purchase!”


MJ BrewerNov 19, 2024
Rating:4 stars out of 5 stars
★★★★★

“Took my pickup truck in and lost about $4,000 when owning it for five months, but that’s on me. Right? No one made me sell it. They were thorough, did what they promised, and made sure everything was taken care of accordingly. What should have raven about an hour took over three hours. That part put a serious dent in my day.”


David LinneyJan 10, 2025
Rating:1 stars out of 5 stars
★★★★★

“Brought in a mint 2024 2SS 1LE A10. Whoever inspected it left greasy fingerprints on both windows and the windshield. They had literally none of the 1LE track performance package components or the package itself on the offer sheet with the VIN. 4600 miles, they offered $43,000 on a car that stickered for over $60,000 with less than 5,000 mi on it. If you have anything even remotely different or special edition or what have you don't take it to CarMax. I called before I made an appointment to make sure they understood what the track package was. They assured me they did. But they don't They didn't even recognize it as being on the car.”


glabal77Nov 12, 2024
Rating:1 stars out of 5 stars
★★★★★

“We bought a car about a week ago and started all the process online which went great , the evening we went to pick up the car we were told they were very busy on the phone , we still decided to go to the dealer , to our surprise when walked in every single person was on their phones or chatting with their co worker , the only one who approached us was AMANDA , she help us finish the process and she was very helpful even after we came back from the test drive she was the only one trying to help another couple , as the other’s sat on their cells I wish I would have taken a picture of this day!!! Also the reason for a one star 5 days after we got the car we had to take it back to the dealer , this was last Thursday, due to a water strip coming off the roof on our first Carwash , they told us they would call us to give us an update never did , every time we called , we were told they didn’t have an update, finally my husband called and was Told the car would be ready after several calls and no one still returning our calls , don’t tell customers you will call and not do it !!! It’s Monday and still no car !!!! 😏 Also we thought the cars were checked before putting them on the lot and here we are issues after 5 days not only with the strip on the roof but the cruise control !!!!”


G.J. LaBontyJan 27, 2025
Rating:5 stars out of 5 stars
★★★★★

“We worked with Oscar and he was phenomenal! We had some hiccups with a car that was being shipped for us the test drive and he helped clear it up for us. Bought a 2024 Camry. Couldn't be happier with the experience. I have bought (4) vehicles from CarMax and can highly recommend them.”


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