Capital Buick GMC LLC

“I strongly urge anyone considering buying from this dealership to proceed with extreme caution. My experience was deeply frustrating and disheartening. I was shown and test drove one vehicle, but was ultimately sold a completely different model that lacked the performance and features of the one I agreed to. Once the paperwork was signed, the level of service and care completely vanished. It felt like the dealership got paid and immediately stopped caring about the customer. When I reached out for help and asked to speak with someone higher up, I was repeatedly told “there’s nothing we can do.” Even after I documented issues with the car on the same day of purchase, management refused to take responsibility or offer any fair solution. I was left feeling dismissed, unheard, and taken advantage of. What should have been an exciting new beginning turned into one of the most disappointing car buying experiences I’ve ever had. This experience has completely destroyed my trust in dealerships, and I’m now extremely hesitant to finance any vehicle in the future because of how poorly this was handled. Please — read every line carefully, double-check that the vehicle you’re getting is the one you were promised, and don’t assume this dealership will have your back once the deal is done. I would not recommend this place to anyone.”

“⭐️⭐️⭐️⭐️⭐️ I purchased my 2025 GMC Sierra 1500 Elevation yesterday at Capital GMC & Buick, and I couldn’t be happier with the entire experience. From the moment we pulled into the lot, Errol was the first to greet us in the parking lot. He was friendly, knowledgeable, and made us feel welcome without any pressure. He walked us through everything clearly and made sure we had all of our questions answered. Once we moved to the finance office, Donna the finance manager made the process just as smooth. She explained all of the details thoroughly, and there were no surprises or hidden issues—just a straightforward and professional experience. From start to finish, this was one of the easiest vehicle purchases I’ve ever had. The entire Capital GMC & Buick team made me feel confident in my decision, and I drove off the lot very happy with my new truck. Highly recommend!”

“I recently purchased my very first vehicle from Mr. Edward at Capital Buick GMC, and the experience was absolutely outstanding! From the moment I walked in, Mr. Edward was friendly, professional, and patient. He took the time to understand what I was looking for, answered all of my questions, and explained everything clearly so I felt comfortable with my decision. The entire process was smooth and stress-free — no pressure, no rushed decisions, just genuine customer care. He made sure I found the perfect vehicle for my needs and budget, and even followed up afterward to ensure I was satisfied. If you’re looking for someone who truly goes above and beyond, I highly recommend asking for Mr. Edward at Capital Buick GMC. I’m so happy with my purchase and the service I received! HERES MY NEW RIDE!”

“Had an awesome experience with Capital. Worked directly with Theo on a new car that I had searched high and low for. Drove 2.5 hours to purchase my new 2025 Yukon Ultimate (Diesel). The whole experience was so easy. I would highly recommend Capital Buick GMC, Cadillac to anyone looking to purchase a car.”

“Angel, was such a pleasure to work with. Outstanding customer service 100/100. Not only did I get my dream car but I got one of the best salesman there. Im officially apart of the Buick family thank you Angel you truly are an Angel😇”