
Google Customer Reviews
susan Rife
Jun 19, 2026
Rating:
âOutstanding service! Everyone was super friendly, helpful and made the deal work for us!! Truthfully I was skeptical that the deal was gonna go through. But Ronnie and Kay made it happen! Hannah is also wonderful and helped. Keep our 10-year-old grandson. Happy with the chips.â
Mandy Patton
May 9, 2026
Rating:
âI had a great experience buying my car! The customer service was excellent from start to finish, and the whole process was easy and stress-free. The team really listened to my wants and needs and helped me find the perfect vehicle without any pressure. They answered all my questions, made everything simple to understand, and made sure I was comfortable every step of the way. I truly appreciate how smooth and enjoyable they made the car-buying experience. Everyone was very nice! Highly recommend Shelby Kia! Thanks for all of your helpâŠMike, Larry, Adrian & Christian.
Mandyâ
Debriah Cookie
Apr 30, 2026
Rating:
âCJ đwas the one who assisted me, and I truly couldnât have asked for a better experience. He showed incredible patience, went above and beyond, and made sure I got exactly the vehicle I wanted. When he pulled it around from the back and I took me on a test drive, he took the time to walk me through features I didnât even realize the SUV had. You can tell he genuinely cares about helping people, not just making a sale. If you come here, definitely ask for đCJ youâll be in great hands.đ€â
Misty Chapman
Mar 28, 2026
Rating:
âI bought a car from Shelby Kia on Feb 21. They kept me there for over 7 hours. I asked for the keys to my car that I was trading several times and they kept stalling me. So after that long I was frustrated and just ready to leave. The car broke down on me a week later. I had it towed back to the dealer and they âfixedâ it. I picked it up after hours because I had to get a ride after work. I got 2 miles away to my house and it did the same thing. I called them the next day and had it towed again. They kept it for a week and said it was the rear differential and they replaced that and the seals. I picked the car up and now, 2 weeks later itâs locked up again. The fluid poured out onto my drive way. I have called them several times with no resolution. My warranty is âmaxed outâ and Iâve only had the car for 30 days. I should have stood up for myself and demanded my keys and left. I have no car and just had to make my first payment on something Iâve not even been able to use or enjoy.â
Justin Godfrey
Jan 21, 2026
Rating:
âI am very pleased with the service.I received yesterday. yes, I was hoping for something bigger. But it has things that I like as well, and i'm sure I will enjoy the 2019 hyundai kona. I got a great monthly payment. Jaelin was the one who sold me the vehicle. He was very helpful and had great customer service skills. The desk manager was carlos. Even miss rosa , she was very helpful and they all really put a smile on our faces.. If you want a good vehicle, this is where you come. Just tell them your needs and they will help you. Yes it may take some time. But it's well worth it In the end. I would like to give everyone in that building a shout out. Even people that were not helping me with my vehicle had a friendly personality. Thanks again for helping me out with my new vehicle. And I recommend anyone who needs a ride come to shelby honda and kia. You won't be disappointed.â