Shawnee Mission Ford

4.4 Google
Open Today:

9:00 AM - 6:00 PM

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Google Customer Reviews

Latisha Little

Jan 29, 2026

Rating:

Great experience. Our salesman, Ralph, was so knowledgeable and super friendly. He gave us a run down of nearly every feature of the vehicle before we ever left the lot for the test drive. The process was simple and they worked with us on our trade in. Definitely recommend!

Cherisa Davis

Jan 21, 2026

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I don't want to say too much, unless I have permission but recently I was in a tight bind and the dealership pretty much rescued me. And I just want it known that I appreciate them. I can't thank you all enough but I did want to spotlight the Service Center for going above and beyond for me and Sales/Customer Service/Financing for excellence. Sincerely, thank you. Best of luck to you guys in this new year.

Michelle Campbell

Jan 3, 2026

Rating:

I recently had mobile service completed by Shawnee mission Ford. Communication in scheduling was great. On the day of service the tech communicated regarding his arrival time. He was punctual and courteous. Once the work was completed he even heated my car for me so it would be comfortable for me to drive it back into my garage. (It was a very cold morning.) The service provided was a 10 out of 10.

Bruce Guy

Dec 17, 2025

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I highly recommend Shawnee Mission Ford it’s an excellent dealership. Reached out to Adam Fanning he invited me down to test drive a few new Ford trucks took time to explain the different options styles etc. Once I decided on a truck Adam and his team at Shawnee Mission Ford searched for my future Red Ford Ranger Lariat had it delivered to the dealership fully detailed and fueled up. Adam had paperwork ready and he and JJ had me on my way in less than an hour. I appreciate Adam and the team at Shawnee Mission Ford for setting me up with my sweet new 2025 Ford lariat.Thank you,Bruce

marcins86

Dec 10, 2025

Rating:

Ford Shawnee Mission is an excellent dealership with outstanding customer service. From the moment you walk in, you can tell they genuinely care and aren’t just trying to make a sale. The staff is friendly, helpful, and patient — they answer all questions clearly and never pressure you. The entire buying/service process is smooth, fast, and transparent, with no hidden surprises. If you're looking for a trustworthy Ford dealer in the Kansas City area, I highly recommend Ford Shawnee Mission. You'll get great service and a great experience every time!