Schaumburg Honda Automobiles

“Working with Schaumburg Honda was a terrible experience. I called and talked with them about the vehicle I wanted to purchase. I was going to drive 4 hours and pay cash for the vechicle. We settled on a price for the vehicle and I was all set to go. The next day I was told that the vehicle was "no longer available due to reconditioning needs" and that the car would be going to auction. When I asked questions about why or what was wrong with it. I kept getting "this car is just no longer available". No communication. I ended up finding a car at a much better dealership with great customer service. Then the same day I WAS going to go buy the car at Schaumburg, they sent me an email that the car is available, but that they raised the price. This place is a joke and can't be trusted. I wouldn't send my worst enemy to buy a car from these people!”

“I had the most amazing experience buying our 2026 Honda HRV as a graduation gift to our Daughter! Jesse Flores was our sales professional who helped us figured out what kind of car is best for our daughter. He explained all features, differences between the other models that we were comparing at, and explained all the warranties that best fit our needs! He was very knowledgeable, helpful, kind and very smart! We are very happy with our purchase and would absolutely go back to Honda Rohrman for best deals and because of Jesse! More power to your dealership! Thank you for helping us! Jamie Rivera, CBCS”

“VJ is an outstanding service advisor! He is always trustworthy, honest, and incredibly professional. From the moment you walk in, he makes you feel confident that your vehicle is in good hands. His customer service is top-notch — he takes the time to explain everything clearly and keeps you informed throughout the entire process. What impressed me most was that he finished the work much quicker than anticipated without sacrificing quality. It’s hard to find someone so reliable and efficient these days. I absolutely love coming here because of the great service VJ consistently provides. Highly recommend asking for him!”

“It was a great experience working with Travell and his manager at the Honda Schaumburg group. They were extremely friendly, professional, and patient throughout the entire process. They took the time to understand what I was looking for and helped me get a brand-new car with one of the best deals in town. The whole process was smooth and hassle-free, and I truly appreciate their transparency and support. Highly recommend this showroom and team if you’re looking for a positive car-buying experience!”

“Awful service department. None of the reports are accurate. Every time I bring my car, My alignment is off when I leave and I have to come back. They also try to gaslight you to make you think that you’re crazy and they didn’t do anything wrong knowing that they do know what they did Claiming also that when they replace a part and another part breaks. The one good thing about it is their general manager being polite over the phone and trying whatever he can obviously he doesn’t know much about service department. First report says that my battery is good then my steering wheel locks and my car won’t start after they messed with it. They replaced the battery and told me that I had bad battery even though their first report shows my battery was good. second report, shows that my brakes are perfectly fine knowing that I did not change any brakes and my car is shaking because of something they did to it.”