Mark Miller Subaru South Towne

“Phillips was fantastic and was able to help us and show us around without breathing down our necks. Made it a very safe and welcoming environement, even for someone with social anxiety. We purchased a vehicle thanks to his expertise, assistance, and patience. Give him a raise, yesterday.”

“I appreciate the team here. Traditionally people tend to mistrust dealership repairs due to the perceived higher pricing, but I have found Mark Miller service quotes to constantly be lower than other shops, and as they focus only on Subarus, the work they do is excellent. The entire team has been very honest about work I need as much as work I do not need. They are kind, thorough and always helpful. Matt has been my service rep for a while and he's been great.”

“I've purchased two cars from Mark Miller Subaru over the past couple years. Both times, I worked with a gentleman named Pat McNulty. Pat is a class act. Truly. I really like Mark Miller Subaru in general. I appreciate how they've never pushed me to upsell. Their process feels very straightforward. They're service department is great too. Two cars in, and I feel like I can't say enough good about them. Like.. I've never felt loyalty towards a car dealership before, but everyone I have worked with there has been superb.”

“Great experience. Kevin was our sales rep. And our finance guy was Steven. Both were awesome, very chill and relaxed. Let us test drive the car home and try and put our dog crate in the back. Got food and lots of drinks. Bought a car. 10/10”

“I leased a vehicle from this dealership and unfortunately, my experience has been frustrating from the start. While the staff has made attempts to fix some of the issues, the problems just keep piling up — and communication has been subpar it takes multiple text or calls to get someone to help you. The car was delivered late because the battery was dead. This made me late for work, and they said they would cover the first month’s payment, but I still haven’t received that refund. When I finally got the car, it was dusty, had the wrong accessories, and did not feel like a brand-new vehicle. It felt more like a used car. More recently, the bumper paint started peeling. I had asked them to fix it — not replace the bumper — and they agreed. But the paint is now peeling where they fixed it. Had they told me that fixing it this way would lead to peeling, I would have chosen another option. Instead, I now have a recurring issue that never seems to go away. I’ve texted and called multiple representatives about the peeling paint. I sent the message to five people and no one has responded in over 20 hours. This lack of communication has been consistent throughout my experience. It feels like they’re just hoping the issue will go away on its own. Every time a step is taken to fix something, another issue comes up. One step forward, two steps back. I’ve also contacted Subaru corporate to file a complaint. I’m exhausted by the ongoing stress this has caused. If you’re considering leasing from this location, I strongly recommend making sure everything is documented and thoroughly inspected. My experience has been disappointing, and I’ve received more frustration than the “new car” experience I expected.”