World CAR Hyundai Kia

“I am writing to formally express my dissatisfaction with the recent service experience at your location. When I arrived, I clearly communicated the issue with my vehicle and identified the specific part that needed to be replaced. Despite providing this information upfront, it took three full business days for your team to diagnose the issue—only to confirm that it was exactly what I had originally stated. While I understand that diagnostic procedures must be followed, the extended delay was unnecessary and compounded by a lack of communication. At no point was I proactively updated on the status of my vehicle; I had to initiate contact myself to receive information. As a direct result of the delay, I was forced to rent a vehicle for six days. This created an additional financial burden on top of the service costs—expenses that could have been significantly reduced had the repair been handled more efficiently. Additionally, I was not provided the military discount that I was eligible for, which was disappointing given my service and the expectation that this benefit would be honored. Between the prolonged diagnosis, lack of communication, and added rental expenses, this experience has fallen well below acceptable standards. For these reasons, I will not be returning to this location for future service needs. I hope this feedback is taken seriously so that other customers do not encounter similar issues.”

“Absolutely love my new Palisade! They were the only ones in San Antonio that had a 2025 white XRT left. Adam Bernal was fantastic and we recommend World Car Hyundai south to anyone who wants to purchase a new Hyundai!”

“Great service! Even during a huge remodel Conrad and Dale delivered excellent service. They listened to exactly what I wanted, offered suggestions, and then adjusted to make sure that I received everything that I wanted in this purchase. Listening is the most important thing in the sales process and is often forgotten. These guys did a great job and you will be happy if you give them a shot at your business.”

“I just bought my car from this dealership and Bryan was amazing! Very knowledgeable, personable, and was not at all pushy! He made me feel very comfortable, which is rare when it comes to salespeople. Love my car Bryan!!! Thanks so much!!!”

“Salesman Pete and his sales manager were awesome! Went prepared with my prequalified letter and they ended up getting a newer vehicle with better benefits, they actually cared and ensured I left with a vehicle that was truly going to benefit me and my pocket and were very sincerely caring for their customers …a little construction on their end at the moment so be sure to be prepared ahead of time to know what you’re looking for , other than that I would recommend world car Hyundai, thank you guys!”