Crest Cadillac

“I shared my previous and current experience on the Crest-Acura website when it should have initially been on the Cadillac website. My very first service experience was good, now a month later another issue. I had my Cadillac for a year now. My dream car, used, but new to me! Well now my vehicle isn’t drivable, it shuts off, stutters to go in reverse , backfires. It’s been week w/o my vehicle which I love however, I can’t be seen for an additional 9 days to go.. 17 days total without a vehicle. As previously mentioned I posted this on the Crest-Acura site mistakenly, but received a positive response and I followed the recommendation to give Mr. Rivera call . After several attempts today I received a returned call to be only told the same thing. If there’s a cancellation we will call. I appreciate the response to my online comment, but I was hoping for actual assistance rather than a courtesy response. The follow up gave the appearance that someone would help address the situation when in reality nothing changed. Frustrated but hopeful- Cadillac owner”

“Ashley was very approachable and his vehicle Knowles’s outstanding. He completed our transaction quickly, and he was thorough in his explanations when it came to the paperwork. There was no pressure in his sale. We had a great visit with Ashley, and the finance manager popped in briefly. He, Sean, took no offense when we passed on the update offers. We knew what we wanted between got there, and Ashley made that happen.”

“I had a wonderful experience purchasing my vehicle at Crest Cadillac. Ashley was absolutely fantastic to work with, he was patient, knowledgeable, and genuinely helpful throughout the entire process. He took the time to answer all of my questions and never made me feel rushed or pressured. I truly love my new car and couldn’t be happier with my decision. If you’re looking for a smooth, stress-free car-buying experience, I highly recommend Crest Cadillac and ask for Ashley, you’ll be in great hands!”

“Outstanding service department. Robert always thoroughly explains the work needed and provides options. Updates are regularly provided. Cost is reasonable. I’m very pleased with my experiences at Crest over the past five years (CT6 owner).”

“John Fanto was an exceptional person to work with. He responded quickly to any questions I had, found answers for me if he didn’t readily have them and was straightforward with me at all times. He worked to help me stay within my parameters so I could purchase my Jeep. I enjoyed working with him. I also found the rest of the team at Crest to be helpful and responsive as well.”