Bill Rapp Subaru

“Hector in sales was outstanding from start to finish on my recent purchase of my 2026 Subaru Crosstrek. I found the vehicle on the lot, and quickly wanted to make the transaction to secure the vehicle. Hector was patient, and deligent, to make the sale on the same day I saw the vehicle, and was 100% transparent with all of my questions, and concerns, and I was able to get a great lease payment, with great terms. If you’re looking for a great sales, person look no further. Hector is your guy. Thank you Hector!”

“I worked with Stephen Rudenis at Bill Rapp Subaru and had the easiest and most pleasant experience! We purchased a 2025 Tahoe High Country in incredible condition and Stephen helped us make sure we got everything we were looking for without a single issue. I will be referring everyone I know to Bill Rapp and to Stephen, what an easy and excellent car buying experience.”

“Pleasant staff but they sold a vehicle that they knew was part of a class action lawsuit due to theft that could receive updates and fixes to prevent this. They chose to do nothing for the future safety of the buyer. Handed the car fax and acted like it was a supreme vehicle. It’s disgusting and disgraceful. You might be able to find a steal of a bargain but you might also buy a car that someone will steal! Buyer beware of a dishonest company.”

“I have never had such an easy stress free car buying experience. I am currently on active duty serving in our nations Army, and have very little free time. Ernie and Stephen Rudenis went ABOVE and BEYOND to make this process not only easy but quick. I had very limited time to fly to syracuse to pick up the vehicle due to a family emergency, they had everything ready for me and I was done in 15 minutes. They had my car all set up with the remote start ready to activated by my phone, the paper work waiting for me to sign, and were ready to answer any questions I had about the vehicle or the contract. Even though the process was quick I felt so taken care of and it never seemed "rushed". Ive purchased a variety of vehicles throughout my life fromm mazda to mercedes benz and this was by far the MOST pleasant car buying experience I've had. They treated me with respect and courtesy. I'm proud to say I bought my car from Bill Rapp Subaru because of Ernie and Stephen.”

“"Third time’s the charm," as everyone says — and that couldn’t be truer for me! I’m the third in my family to get a Subaru from Bill Rapp. My parents and older sister recently bought their Outback and Ascent, all within the past two months. Unlike them, I was torn between the Crosstrek and the Forester, but ultimately chose the Forester Touring for its added luxury features. I have to give credit where it’s due — Jeff was fantastic. He never pressured me and gave honest, straightforward information about both models during the test drives. Ernie even came out to congratulate me, which meant a lot. Honestly, the atmosphere here is amazing — warm, friendly, and genuine. It felt less like making a serious purchase and more like catching up with old friends. Lastly, my new “Smokey” will be the first of many I get from Bill Rapp. I highly recommend this dealership if you’re in the market for a car — there are so many great deals!”