
Google Customer Reviews
Brendang
May 28, 2026
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“My salesman Brian helped me compare pre-owned 1500s to a new 1500. Test drove different trucks until I settled on a new one. He was knowledgeable on the product and made the process fun. Great team at Franklin Sussex.”
Courtney Noelle
May 27, 2026
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“Had the most seamless experience here! My fiance andI were on the market for a jeep wrangler hybrid and Anthony was the one who helped! He was awesome :) this was my first time purchasing a car so I was very nervous but everyone here made us feel so welcome!!! Ask for Anthony!”
Gizay Uyanik
May 16, 2026
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“I recently got a custom built 2026 Jeep Rubicon from Franklin Sussex Auto Mall and I honestly couldn’t be happier. The entire experience from start to finish was smooth, transparent, and genuinely enjoyable.
A huge shoutout to Gabe, who helped me throughout the process. He was patient, and knowledgeable. He answered all my questions and made the whole experience stress-free.
The final result is everything I hoped for I’m absolutely obsessed with my Rubicon. It came out even better than expected.
Highly recommend Franklin Sussex Auto Mall and especially Gabe if you’re looking for a great car-buying/leasing experience.”
Michelle Cooney
Apr 14, 2026
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“I was on a hunt for a specific Used vehicle and ended up finding exactly what I wanted on Franklin Sussex auto Mall’s lot. It wasn’t a Chevy, Dodge, or Jeep. But they gave us Great customer service as if it was. We had a small hiccup the day we signed and picked up our car with some timing mixups, but they made it right. I then noticed a small issue with the car I bought over the weekend which wouldn’t have been able to Have been noticed without driving it consistently as we did over the weekend. I called first thing Monday morning and they got me in that same day and had all the repairs done and then some within 24 hours. Without hesitation, they got me in a loaner, and covered everything that needed to be repaired. The dealership is 45 minutes from my house, but they have a customer for life. Definitely worth the drive for the great people and awesome service. Shout out to Gabriel, our salesperson for being super awesome throughout the whole process! Thanks again! We love our car!”
Kimberly
Jan 2, 2026
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“Returned to my hometown and to my dad’s favorite auto store to test drive a Grand Cherokee L. It had been a few years since I owned a Jeep, but it ended up being an easy decision. Our salesman Bobby was great, and the sales manager, Nina, took the time to walk us through our best options and made everything easy to understand. One of the other saleswomen even joked, “You two are having way too much fun — I want to hang out with you!”
Buying a car isn’t always fun, but Franklin Sussex Auto Mall truly made the experience comfortable, enjoyable, and stress-free. Highly recommend”