Surprise Ford

“I recently purchased my 2025 Ford Bronco Badlands from Surprise Ford and I can confidently say the experience exceeded my expectations. Jose was outstanding from start to finish. He was patient, transparent, and never once made me feel pressured. He stayed consistent through the entire negotiation process, answered every question thoroughly, and worked hard to make sure the numbers made sense. That level of professionalism goes a long way, and it’s rare to find. Huge kudos as well to Nicholas and Juan from the sales desk. They were fair, respectful, and willing to work through the details without games. The process felt straightforward and professional — exactly how a vehicle purchase should feel. In the end, I drove home in my Bronco feeling confident in the deal and genuinely satisfied with the experience. If you’re looking for a team that treats you right and works with integrity, ask for Jose. – Gerardo Perez”

“GREAT people to work with: fast and thorough! Josh put me in contact with Bryce my salesman and everything happened in a very timely and efficient manner: esp since I started this process while on a cruise ship in Hawaii. Bryce is amazing! Very knowledgeable on the vehicle gave lots of great information on the various attributes to the truck as well as continues to be approachable with questions after the sale. Mostly "what does this button do?" and "how do I *whatever*?". Steve the finance guy did a great job securing my loan and paperwork took less than an hour. Morgan is amazing and all of the things that she did to facilitate connecting my phone to the truck so that all of the attributes of the Ford pass would be accessible on my phone. Took all of the aggravation out of that process for me.”

“I had a fantastic experience at Surprise Ford from start to finish. Molly, our sales representative, was incredible — she truly listened to what we were looking for and made sure our needs and wants were met without any pressure. She went above and beyond to make the deal happen. Sebastian in finance was just as great. He was patient, thorough, and explained every part of the paperwork clearly, which made the process easy and stress-free. We drove an hour and a half to purchase our 2025 Bronco Outer Banks here, and it was completely worth the trip. Wife and I are extremely happy with both the vehicle and the level of service I received. Highly recommend this dealership.”

“I had an amazing experience at this dealership from start to finish. Huge shout out to Adam Archamado for going above and beyond to help me get my Bronco. He really fought hard to make it happen. The team was welcoming, transparent, and truly cared about making sure I left happy. I couldn’t be more satisfied with my experience and highly recommend this dealership to anyone looking for great service and an even better car buying experience. On the finance side, a special shout out to Juan for clearly explaining everything step by step, including my payment schedule, warranty, and all the details. He made the process easy to understand and stress free.”

“Great experience all around! Roger, Josh, Steve, and Morgan were all super helpful and kind. I bought from out of state because they had the vehicle with the exact add-ons and color I wanted. They kept in touch with me during the whole process. They sent pictures, videos, and even FaceTimed me before I arrived. They also helped me set up my Ford Pass app, and went over all the features in my new truck. The whole process was quick and efficient, and not like a typical dealership I would definitely purchase with them again! Thanks guys!!”