Surprise Ford

“Honestly, I highly recommend Surprise Ford to anyone looking to purchase a new vehicle. From the moment I walked in, the entire team was extremely helpful, professional, and welcoming. Everyone went above and beyond to make sure I had a great experience, from the sales team to the managers and especially the finance department. They were all willing to answer my questions, work with me, and make the entire process as smooth and stress-free as possible. I also want to give a special shout-out to my salesman, Octavio Salas. He is, without a doubt, one of the best salesmen I’ve ever worked with. Octavio was patient, honest, respectful, and very knowledgeable. He listened to what I was looking for and worked hard to help make it happen. He never made me feel pressured, and he made sure I understood every step of the process. Thanks to Octavio and the entire Surprise Ford team, I was able to make my dream of getting a 2025 Ford Ranger Raptor a reality. I truly appreciate all the time, effort, and dedication they put into helping me get the vehicle I wanted. If you’re looking for a great dealership with competitive deals, excellent customer service, and a team that genuinely cares about their customers, I definitely recommend giving Surprise Ford a visit. And if you go, make sure to ask for Octavio Salas — he will take great care of you! Thank you again to everyone at Surprise Ford for making my experience such a great one. I’m extremely happy with my new Ranger Raptor and couldn’t have asked for a better experience! ⭐️⭐️⭐️⭐️⭐️”

“I booked an appointment that morning online for 10:30 AM. The service people were very nice and prompt on getting my truck in and doing an oil change tire rotation and getting me back on the job site. The lobby was nice where I got some work done on my laptop while I waited. They had free coffee and water there and convenient self scan set up for other items you may want to snack on. I was able to use Apple Pay on my phone. The price for the service was also very reasonable compared to other dealerships I’ve been to.”

“We recently bought a pre-owned Mustang at Surprise Ford and the service was excellent! We worked with Ben and Bryce and they were both exceptional. There was no pressure and they treated us with respect. Normally, I hate making car purchases, but this actually went really well. The girl that helped me set up my new car was so nice and accommodating, unfortunately, I can’t remember her name. I think at that point I was so excited to get my new car that I just forgot. But definitely a great team here at Surprise Ford. If you’re looking for a new vehicle, definitely take the time to stop in.”

“Adam our salesperson could not have been more helpful. On the delivery day of our new 26 f-150 Raptor it happened to be his day off. Even on his day off he was constantly in contact with me and his associates to make sure everything went well, and it did. All the staff was friendly and helpful. My new truck was delivered clean and full of fuel. Great experience!”

“Surprise Ford is a great dealership. The BEST! There were No Surprises at Surprise Ford. Very easy to work with, no back and forth B$ that usually comes with car/truck buying. The team we worked with was Vinnie (sales floor) and Nick (sales manager). I can’t stress enough how smooth and easy this process was. I 100% will be returning to Surprise Ford. Thank you Suprise Ford.”