Sunnyvale Ford

“sagar was very knowledgeable, nice and patient. he helped my husband and i get a new car at a good price. if you are just looking or in the market for a new vehicle, i’d recommend going to sagar at the sunnyvale ford dealership!”

“Sunnyvale Ford has always given amazing customer service. Sagar is extremely knowledgeable and honest. Someone I can trust when looking for a new car and know that I’m getting exactly what I need for my circumstances. I live in a whole different city now but will still commute to Sunnyvale Ford because the service is worth it. Highly recommend!”

“I had a great experience buying a 2011 Prius from Sagar. I told him I was currently driving a Jeep Wrangler and needed a reliable, fuel-efficient car to get me to and from work. He listened to what I needed, worked with my budget, and made the whole process easy. Sagar was kind, patient, and genuinely helpful throughout. I really appreciate everything he did and would definitely recommend him to anyone looking for a vehicle.”

“We have had our Mach E for about a week and it has been great so far. First electric vehicle, so a bit of getting used to it. The purchase could not have been any easier. The negotiations were done before I came to town and no changes were made to the deal on arrival. The car was charged and ready for a test drive upon arrival, and the paperwork and payment process was quick and easy. The vehicle orientation was very informative and the salesman, Fred, seemed very knowledgeable with the features and services that are available. One of the best dealership buying experiences I’ve had.”

“I am requesting assistance regarding my 2025 Ford F-150 that I purchased brand new, with zero miles, from Ford of Sunnyvale approximately one month ago. Within two weeks of ownership, I noticed visible rust underneath the vehicle. I brought the truck back to the dealership and was told this is “normal” and does not affect drivability. However, I strongly disagree. I purchased this vehicle as new, and rust appearing so soon is unacceptable and does not meet reasonable expectations for a new vehicle. While I understand your position, the condition of the truck raises serious concerns regarding quality, long-term durability, and resale value. For these reasons, I am formally requesting that the vehicle be replaced with another identical new unit. I am not seeking repairs — only a replacement for the vehicle that was sold to me as new. Please advise me on the next steps to resolve this matter. I appreciate your prompt attention and hope we can reach a fair resolution. Thank you for your time.”