Subaru Of Sterling

“I’ve been a customer of Subaru of Sterling for about two years now. I recently purchased a new 2025 Crosstrek from them, and I’ve had nothing but positive experiences with both the service department on both my old and new Subaru, and the purchasing process. The service department is thorough, and the service advisors are always willing to discuss the different services needed for my vehicle, given that it is a low-mileage vehicle. The work I’ve had done there has always been done to a high standard, and the prices are reasonable. When I was purchasing my new car, the sales representative was straightforward and knowledgeable. He presented me with all the different options available to me and helped me make an informed decision. The finance manager we worked with was also knowledgeable and presented us with all the different financing options available to us. We look forward to continuing to bring our car to the service department as needed. If we need to purchase another Subaru in the future, we will definitely consider Subaru of Sterling.”

“My salesman Mark was extremely nice and easy to work with. I did not feel any pressure to buy. I had already chosen my car on line and Mark was there to help me with any questions. The CarFax was very helpful lettingme see the maintenance history. I had a few items I wanted taken care of before deciding to purchase, and Mark made that happen. The mechanics found a problem with the vehicle during the inspection and Subaru of Sterling made sure my car was fixed and safe before I took possession. I had to wait a week for everything to be completed, but I am grateful I was able to drive it off the lot with confidence in the safety of my car. All in all, I had a pleasant and easy interaction with Subaru of Sterling.”

“I wish I could give this dealership more than 5 stars. We came here to purchase a Ford Bronco on Mother’s Day and we couldn’t be happier with the experience we had. The dealership was very clean, the staff were friendly, professional, and very knowledgeable. They didn’t push us to make a deal and made us feel very comfortable. Jyn and Fernando are amazing. If you’re in the area looking to purchase a vehicle this is the place to go!”

“I purchased a 2025 car from this dealership on 4/16/2026 and also paid over $5,700 for add-on service packages, but the experience has been very mixed. The same night I drove it home, I noticed unusual noise. The next morning, my son helped identify that the noise was coming from underneath the car, likely a loose exhaust component. I also found the driver seat cushion appears defective, there was noise from the bottom of the car when opening and closing the door, and one windshield wiper blade was missing. None of these issues were disclosed at the time of sale. I sent a video to the salesperson (Ali), but was told it was just “wear and tear” and to go to Toyota for warranty instead of offering any help, which was very disappointing. After bringing the car back, Sales Manager Mike was helpful and James assisted in getting the service department involved, which I do appreciate. However, I later found the windshield wiper they installed was used, broken, and clipped incorrectly. An AutoZone staff confirmed that two plastic pieces were already broken, so I ended up replacing it myself out of pocket. I haven’t really had a chance to enjoy the car and have been dealing with service visits and fixes right after purchase, which should have been caught during inspection. My advice to buyers: try to do your test drive alone if possible. A very chatty salesperson can be distracting, and you may miss important issues with the car.”

“Top-tier experience getting a ’25 Forester at this location. I want to take a moment to shout out Shawn, Henrri, and Fernando. All three treated me like family, and I was in and out within an hour on a busy Sunday. I’ve bought multiple cars over the years, and these guys have definitely earned my business again when I’m back in the market for a Subaru. The beautiful showroom made the whole experience even more memorable.”