Moran Buick GMC of Sterling Heights

“Dominic was absolutely awesome to deal with. He helped answer all our questions on our new 2026 gmc sierra. Very knowledgeable and kind. I will recommend his services to anyone looking to buy a car our truck!! Highly recommended him.”

“I made an appointment for a recall. when I arrived, I would told it would take all day. I was offered a ride home. Although, after wait more than an hour, the guy that showed up for shuttle service said my house was too far away. He was told by the service manager to take me anyway and seemed very disappointed. I told them to cancel my order and return my truck to me. It wasn't worth the hassle for the recall. When the appointment is made, you should tell consumers that they should expect to drop the vehicle off. Advise them that shuttle service is available within 10 miles.”

“I am so disappointed in my experience here. I have come to this location twice out of convenience and being super close to me. The first time I came here I should have learned my lesson and not return but I assumed everyone has bad days so I gave them another try. Today, I went for a normal oil change. My car is 14,000 miles on it and was told I should get a new air filter every other oil change and should get one today. Not knowing much about my cars “needs” I got an oil change and a new filter. Come to find out, I shouldn’t have gotten an air filter as I have a lease and could have waited much longer if I actually did need a replacement on a lease. However, I felt I needed to get one by being told it’s standard to. Once again feeling taken advantage of by simply being a girl. I then waited 1.5 hours for my oil change. I asked about the status then all of a sudden I got the text saying it was done. It could have been coincidence or they forgot about me. I am not a confrontational person but I am truly so sad and upset. When my car was ready, a random person was dangling the keys at me through a glass door trying to get my attention. He did not even come into the waiting room to speak to me or ask if it was my keys. I had to go out and say “I think those are mine.” Then he gave them to me and walked off. I felt so disrespected and appalled that keys were being dangled at me from yards away like a dog. I have never had such poor treatment before from a dealership and shame on me for trying to cut corners to come here since it is closest to me. I now wasted all my points & money on something I didn’t need and feel like I was just a number to them and not even a human. I’ll never come back to this location.”

“Kim Young was outstanding! From the very first conversation, she made the entire experience enjoyable and stress-free. Her knowledge of the vehicle was exceptional, and she answered all of my questions with confidence and professionalism. Kim took the time to ensure I was comfortable and confident with my purchase decision, never making me feel pressured. Her customer service and attention to detail truly set her apart. The dealership is fortunate to have a salesperson like Kim on their team. I highly recommend her to anyone looking to purchase a vehicle, and I will definitely be referring friends and family to her in the future. Thank you, Kim, for such a great experience! ⭐⭐⭐⭐⭐”

“Had no idea today I would wake up and by a car, but here I am… On a whim from an ad, I spoke to Bob at Moran for a vehicle I had been on a hunt for, and within a few hours I was driving my unicorn home. He made the entire process super easy, and I left not feeling like I had been talked into anything, no pressure, no regret, just smiles and new presets. It was an absolute great experience! 10/10 I would highly recommend this dealership and def ask for Bob!”