Mercedes-Benz of Smithtown

“I always have the best experience when going to Mercedes. Benz Smithtown their attention to detail, taking care of all my problems, showing me videos of the different issues that are happening with my truck and resolving issues as quickly as possible. It's been and welcome pleasure compared to other places that I've been to get service to my vehicle. My service manager Mark always gets back to me and schedules me quickly and takes care of all my problems. He got me a loaner truck so I was able to work while the truck was being serviced. I'm very satisfied with the service there and will always be using Mercedes. I highly recommend their service to anyone.”

“I always receive amazing service here. Matt and the mechanics really know what they’re doing and are true professionals. They got my van back to me as quickly as possible and it’s running perfectly. Huge thank you to the whole team for making the process so smooth!"”

“Great employee interactions, came across as strait foward , honest and genuine! Owners easy interaction made me and my love feel like we had been coming for years. The atmosphere was completely unexpected. The shark infested, ABC guided , pushers of the auto industry standard, were no where to be found! Completely and whole heartedly recommend Mercedes-Benz of smithtown for new and used MB(all models) and other intelligently picked makes/ models . We really thank everyone we met there for making our purchase as easy and enjoyable as it should be. There are top tier investment brokers not sales people.”

“I had an exceptional experience working with Erik Tops at the Smithtown Mercedes-Benz dealership. From start to finish, Erik was professional, attentive, and genuinely invested in making the entire process seamless and enjoyable. What truly stood out was how quickly and efficiently he recognized the specific vehicle options I had been searching for. He guided me through every detail with care—never rushed, never transactional. The experience felt curated, calm, and perfectly aligned with the level of service you expect when stepping into a Mercedes-Benz showroom. Earlier this evening, I shared a mobile video on my Instagram that captures both the moment and the energy of the experience—and it truly speaks for itself. That sense of ease, confidence, and attentiveness is a direct reflection of Erik’s approach. Even the pink lighting—one of many thoughtful touches—spoke straight to my heart. Thanks to Erik, I am a very satisfied Mercedes-Benz customer. I look forward to referring him business and maintaining a professional rapport, as he is a true gentleman with a keen eye for detail. I also look forward to staying in touch and exploring future purchasing opportunities, as well as additional leasing options, when my lease term approaches. Thank you again, Erik. It was truly my pleasure. Appreciatively, Cassandra Leggio”

“Phenomenal!! Outstanding customer service from beginning to end! I leased my Benz back in Feb 2025 and I am very grateful to Paul DeMicco (Sales) and Alan Stricoff (Finance). My experience was amazing!! Great Service department as well, thank you Aschlyn!”