Springfield Hyundai Inc

“UPDATE: the owner talked with me and we had a great conversation and accountability was taken. No only did the repair get done in a timely manner because I was prioritized. He even went the extra mile to save me money on an additional repair bc my tpsm was damaged. I’ve never seen an owner roll his sleeves up and get it handled so thank you so much Chris for making things right. I do want to also thank Gardner who has never stopped answering the phone me even two months after I bought the vehicle. I now no longer even want to deal with the two Hyundai dealerships that are literally 15 min from me. I’ll drive the hour to Springfield just bc I know they will take care of me . I will never ever buy another Hyundai again. I got this car 2 months ago, I originally said no on the tire warranty they sell u but the manager came back in talked me into. No one told me I’d have to wait 60 days to use this at another dealership. No expectations were set. I got off at 1 pm Afyer being towed to a Hyundai dealership to be told I have to leave my car until Friday just for a tire. So I I have to wait another hr and a half to get towed to Springfield bc that’s where I bought the car and was assured that they can do and they even give me a loaner. So after paying $50 for a loaner and waiting another hr and a half for the loaner that was sitting in back bc they had to verify my insurance which why I don’t know why that wasn’t done before hand if u know that I’m coming. Oh and what’s the deal of the car not coming with a spare??? I wanted to make this review bc I think it’s needed I think people need to know they are not familiar with how this warranty works and the lack of customer care that was received in the process”

“All I have to say is Gene is the freaking man!!!!!! I walked out with a car that I was not expecting to get and it was all because of Gene! He is great. Also shoutout to the general manager Herb for also being so kind and actually coming out to meet me and speak with me. These guys are the best! Anyone looking for a car especially a Hyundai, I recommend Springfield Hyundai, hands down!”

“I went in as a first time buyer. Hasan and Herb worked well with me to get me a deal that I felt comfortable with. They calculated trade in value quickly and got me what I asked for. I spent less than 4 hours at the dealership from start to finish. Hasan was knowledgeable about my new car and explained all of its features well and in depth. The process was smooth, easy, and I love my new car!”

“Great experience buying a car last month. Our salesperson, Dan Sloss was very friendly and knowledgeable. We ran into an issue getting there and he even offered to send an UBER! Manager, Chris Bernicker was also a pleasure to work with and we were able to wrap things up very quickly!”

“Everyone was very friendly. Greeted me right away. JC is the man. The purchase was painless. Didn't let me haggle on the price. (I love doing that) But let me negotiate my trade in. I believe they gave me a fair price for my Suburban. I would definitely recommend going here to buy a vehicle. Straight forward, not pushy at all. I am extremely happy with my purchase ☺️”