Spokane Hyundai

“We purchased a new Hyundai Palisade Hybrid from Spokane Hyundai.Sales consultant Leon Rondel is very knowledgeable and willing to help .We had to return to dealership for add one and Leon made himself available to go over more of the technology.Thanks for making car buying enjoyable.”

“These folks were incredibly friendly and professional, and I felt zero pressure when we went in there. My wife and I had just started discussing getting an electric vehicle, but weren’t really in the mood or the market at that time as we were only in Spokane for the Hoopfest basketball tournament. We live in Olympia, and had gotten into Spokane early so we decided to go check out a few dealerships and check out their electrical vehicles. We ended up at Hyundai and met with Anadin (I’m sure that’s the wrong spelling) and he was incredibly friendly and knowledgeable about the EV‘s. We ended up visiting with him, as well as Alan, the manager for a couple hours. In that short amount of time, they were able to put together a deal for us with a price that was way way lower than I thought possible.We ended up buying the Ionic 9 (How could we not?!) and we could not have been happier with the deal or the car. It was the same price as another vehicle at another dealership, but were able to get in to the Ionic 9 for $15,000 less than what the other dealership was willing to deal with us on. (It was GMC, not Hyundai). We weren’t able to finalize all the details, but we did come back two days later after Hoopfest was over to finish up the paperwork. I ended up working with two of the finance folks, even though we paid cash, we had to work out all the paperwork for the licenses and all and Luke and Cody were awesome! The whole event was just a pleasure and it was worth making an extra trip over to Spokane to turn in our vehicles that we were trading in and I can’t wait to get back over there and just go in and visit with the folks again. It was a great experience and it was a great bunch of employees! Thank you. We’ll be back.”

“As close to seamless as I've experienced! We live in Walla Walla, so went online to choose the car, complete preliminary paperwork, place our monetary hold, and forward necessary documentation. Steve, Ryan, and even Craig kept us in the waiting loop, then had as much of the final required paperwork ready and our IONIC 5 SEL fully charged. Yes, the process still went through a short session of upsell, but not in a high pressure way--thank you, Ryan. We drove the three hours home with joy--and yes, our full EV made it with 20% charge left in the batteries!”

“I brought my 2017 Sonata here for recalls and hopefully a free engine replacement due to rod bearing issues and heavy oil consumption. It took the technicians here 2 weeks to diagnose the problem and they ended up replacing the knock sensor. I was not offered a loaner car even though this is my daily commuter. Also, the technicians when installing the sensor, they did not reinstall the injector rail shield which is designed to muffle the injector noise. Also, despite me mentioning that I had replaced the knock sensor myself recently and I could return it for refund, they did not give it back. Hyundai and Kia cars are plagued with issues, the infamous thefts started by kia boys is not the only issue these cars are known for, they have rod bearing failures and they consume oil like water sometimes leading to catalytic converter failures. The fuel economy is far below the rating on the sticker. I am not rating this dealership for these issues because they did not manufacture the cars but for their service that left much to be desired. You may want to do yourself a favor when you buy a car, buy American, Japanese or German. Buy reliability.”

“The case manager and everybody with Hyundai was amazing. The dealership went out of the way, above and beyond what I even imagined. That’s the only dealership I’ve had that experience with. Nicole was an amazing employee. Chris Kemp the manager really went out of his way to stand up for me. The issue got resolved and it runs like a brand new car! Thanks again Hyundai of Spokane in Washington state I would also like to thank the corporate office for understanding all I went through. The arbitrator did a great job helping me with my case. Much appreciated! Thank you again to everyone who helped me!”