Spokane Hyundai

“I brought my 2017 Sonata here for recalls and hopefully a free engine replacement due to rod bearing issues and heavy oil consumption. It took the technicians here 2 weeks to diagnose the problem and they ended up replacing the knock sensor. I was not offered a loaner car even though this is my daily commuter. Also, the technicians when installing the sensor, they did not reinstall the injector rail shield which is designed to muffle the injector noise. Also, despite me mentioning that I had replaced the knock sensor myself recently and I could return it for refund, they did not give it back. Hyundai and Kia cars are plagued with issues, the infamous thefts started by kia boys is not the only issue these cars are known for, they have rod bearing failures and they consume oil like water sometimes leading to catalytic converter failures. The fuel economy is far below the rating on the sticker. I am not rating this dealership for these issues because they did not manufacture the cars but for their service that left much to be desired. You may want to do yourself a favor when you buy a car, buy American, Japanese or German. Buy reliability.”

“The case manager and everybody with Hyundai was amazing. The dealership went out of the way, above and beyond what I even imagined. That’s the only dealership I’ve had that experience with. Nicole was an amazing employee. Chris Kemp the manager really went out of his way to stand up for me. The issue got resolved and it runs like a brand new car! Thanks again Hyundai of Spokane in Washington state I would also like to thank the corporate office for understanding all I went through. The arbitrator did a great job helping me with my case. Much appreciated! Thank you again to everyone who helped me!”

“⭐⭐⭐⭐⭐ Excellent Experience at Spokane Hyundai! I recently purchased my first electric vehicle, a Hyundai Ioniq 5, from Spokane Hyundai and had a fantastic experience. Kyler Scholl was incredibly helpful, taking the time to work through the numbers and get me into a payment that fit my budget. His professionalism, dedication, and willingness to help made the entire process smooth and stress-free. If you're thinking about buying a new vehicle, I highly recommend asking for Kyler—you won’t be disappointed!”

“I had a service recall and the appointment was easy to make. I had another appointment 4 hours later downtown. They are now asking everyone if they would like a free alignment check. I noticed while I was waiting that the service desk personnel came to the waiting room to let several women know that they needed an alignment and they went with it, costing more money. One of the women didn't even know what an alignment was. THIS IS A SCAM for them to make more money!! It was nearing 4 hours and I needed to go. I told them to skip the alignment check. The personnel at the desk would not get my car. He did not know where my car was in the process. I kept telling him I had to go and I had no idea this recall service was going to take 4 hours. I finally got my car and missed my next appointment. Wish there was a different Hyundai dealership in town.”

“My 2018 Hyundai Santa Fe started having a knocking noise in the upper engine. I knew that I still had a warranty on my power train. I called my Dealership where I purchased my vehicle at, explained what had happened. They told me to bring it in so they could verify every thing. I asked if they possibly had a loaner car. They hesitated for a 1/2 hour, but then said yes they had a loaner. I was so pleased when they acknowledged that I did in fact have a warranty, and that it would cost me nothing to have my engine replaced. That was the biggest load off my mind. This is my only vehicle. I am completely grateful for purchasing this vehicle from a reputable dealer who honors their warranty’s. Thank you, you made my Christmas season.🙏❤️ Here’s a picture of my car being towed and the loaner car.”