Group 1 Ford Lincoln of Shreveport

“Group 1 Ford of Shreveport is not just a dealership, they are a family oriented dealership. Laurie Williams was an amazing salesperson and her smile and winning personality made us comfortable. We love our purchase!”

“I cannot say enough good things about my experience with this dealership and especially the team that helped make everything happen so quickly and smoothly. Janet Haynes was absolutely incredible from start to finish. She went above and beyond in every way possible, including personally delivering the vehicle an hour and a half away to us. She made the entire process feel effortless, kept communication clear the entire time, and handled everything with professionalism, urgency, and kindness. She was hands down one of the best salespeople we have ever worked with. You can genuinely tell she cares about her customers and takes pride in what she does. She made this deal happen quickly and without the stress that usually comes with buying a vehicle. Kenneth Zeiner, the desk manager, also deserves major recognition for getting the deal together so quickly and efficiently. Chris Magill, the general manager, also made a huge impression on us. Even while busy handling GM responsibilities, he still took the time to personally handle a potential car sale to make sure the dealership did not miss an opportunity. That level of leadership, involvement, and customer attention says a lot about how this dealership is run. This entire team worked together exceptionally well, and it honestly turned what could have been a stressful process into one of the best vehicle buying experiences we’ve ever had. Highly recommend this dealership and especially Janet, Kenneth, and Chris.”

“My salesman was great. The deal was done fast. Maybe too fast. I purchased a 2020 Tahoe LT March 13,2026. It hasn't been 2 months of me having my truck yet and it's been in the shop twice already. Once with the dealership there which came with issues and once this week alone with my extended warranty already having to be used. It's been in the shop more than I get to drive it. The first time they fixed an issue was exactly 2 days after I purchased it. Now it's back in the shop for a different issue entirely pertaining to the Engine. I went to a dealership for my truck assuming I would have less issues there than buying one from someone off the street but it's just been a hassle having to fix issues back to back in the first 2 months. I can’t even enjoy my purchase that I am paying a car note on. Extremely frustrating not being able to drive what you worked hard to get.”

“Samuel Welch was wonderful to work with. He was not pushy and let me make my decision on the right car for our family. He was very informative on the different models both used and new. Richard (Manager) was also helpful in getting my payments where they needed to be and affordable. Thank you guys for getting me back on the road to KC. We definitely will be back when we purchase our next vehicle.”

“I seriously dislike the process of shopping for vehicles. It’s always a stressful experience and usually ends up with making a long drive to another state to get exactly what I want. But this time was a pleasant surprise due to the level of service I received from Costa Braina at Group One Rountree Ford here in Shreveport, LA. I was initially interested in a Used Toyota Tacoma that I saw on the used lot. But one test drive let me know I was shopping for the wrong vehicle. Costa introduced me to a Ford Ranger which was far more truck with 4-wheel drive as well. Over 2-3 days he managed to answer every question, respond to every text and call, while also managing to work well within my requirements -like: must be still under warranty and eligible for extended coverage; must have everything on my required options list; must be close to my target price (he beat that by $4k!); and must still smell brand new! He met or exceeded every little detail. I could not be happier! And the whole process took less than 4 days total. My hat is off to Costa and to Group One! Well done!”