
Google Customer Reviews
Fayth Jones
Jun 17, 2026
Rating:
“I just purchased my 2026 Nissan Rogue a few days ago and I am really enjoying my purchase! From the moment I pulled up, to the moment I drove off the lot I felt confident in the Auffenberg Nissan Team! I just graduated college and originally did go to just search, little did I know I would leave the lot with a car at a great deal. Alex did a great job at helping me decide on what I was looking for and he had a great attitude. When it came to numbers, I got a great deal and I loved how involved the whole team was in my process of purchasing a car for the first time. 10/10 would recommend!”
Isabella Mueller
Jun 1, 2026
Rating:
“Just purchased a 2026 Nissan Sentra from Jermaine and I'm in love with my purchase! I was very undecided on what I wanted and he showed me great cars without pressuring me to buy them. Such a friendly and smooth process. Love my warranties and free oil changes as well!”
Brandi Butler
May 19, 2026
Rating:
“I was forced into buying a new vehicle due to an accident, and I walked into the dealership full of anxiety and basically just not wanting to do it or deal with the process. AT ALL! :) My salesman Jason K. made the process painless and worked to get me what I wanted at a price that I wanted to pay. He was extremely patient and not pushy at all. Which I appreciate. Sean(Shawn) in finance was excellent was well. Thank you both for a painless experience...”
Sara Proctor
Mar 5, 2026
Rating:
“Do not use this service department unless you literally have no plans for the day. Ive used this service department 3x and all 3 times I have had to wait OVER 2 HOURS!!! Even when i scheduled an appointment. My last visit i called the day before telling them my shark fin had popped off randomly and she told me to come in and they'd look at it. I came the next day and she told me shed work me in and itd be 2hrs. I told her I had to leave by a certain time to pick up up kids. 1hr and a half in I asked for an update, still wasnt taken back, 45min later went back to check the waiting area had completely cleared and new people started to come in.. it still wasnt taken back. Told them i had to leave to pick up my kids and the manager then said maybe next time we can give you a rental so you dont have to wait.. that would have been nice this time. Keeping a toddler occupied in a dealership for several hours is difficult. 3 strikes and im done. Ill be taking my nissan to another dealership, the extra miles is worth the faster service, you should too!”
Angie Mills Barnes
Feb 2, 2026
Rating:
“Update: I am keeping my praise for Alex intact — he did his job professionally and courteously — but I wanted future buyers to have the full picture regarding post-purchase follow-up and product reliability.
I had a fantastic experience working with Alex at Auffenberg Nissan. He was attentive without ever being pushy, and I never once felt pressured during the process. It truly felt like a win‑win — I walked away with a great deal, and he sold a sweet ride.
What mattered most to me was how he treated me throughout the entire visit. Alex showed kindness, respect, and professionalism from start to finish. He was also the only salesperson who approached me, and I’m glad he did.
However after taking my 2025 Murano home, I experienced a major issue: the wheel well liner detached within two weeks, cracking the bumper and causing a washer fluid leak. Also I reported a burning smell coming from the car a week after purchasing the vehicle. I was told that could be plastic burning off from the new components but it’s harmless. Neither the smell or the wheel liner was addressed. In fact after speaking with Doug the service manager there was only a lot of back and forth and honestly neither one of us could get anything in edge wise. I ultimately had to escalate my concern to the Regional Management Team. Alex handled the sale professionally, but I want potential buyers to know that I am navigating a significant post-purchase issue with the vehicle itself. I hope Nissan and the dealership will address it fully under warranty.”