Shelbyville Chrysler

“Purchased in JAN 26. Terrible experience from start to finish! Issues from the minute I got it home. Notified them right away and was avoided and lied to from that point on. Just wish people still had some integrity and will be sure to let folks know you all do not. Crazy that a dealership can make that much money and not fix a simple problem for someone who walks in and writes a check. Also, be aware they have $1200 doc/admin fee, which is pure profit and added to or tied into purchase, which would have easily been enough to fix my issue. I am attaching pics of seal and filter leaks and the email conversation that I had with a mgr, who said he would bring it to the boss's attention and let me know. Still waiting and have reached out since. Will also be contacting BBB, FTC, and my elected officials. One thing that wasn't a lie is when they say "AS IS" they mean once you write the check, you are irrelevant and if the vehicle blows up in the parking lot it's on you! BUYER BEWARE!”

“Great experience! Dom was very helpful and went out of his way to ensure I left satisfied with my decision. He explained everything thoroughly and made sure I didn’t feel pressured.”

“Thank you to Tyrone for helping us find My daughter, her car. He made this process as painless as possible, and also had a good sense of humor. He did not rush us, and he let us make our own decision.”

“Purchased my first car today and Dom was amazing help! He went above and beyond to make sure I was getting what I wanted and kept it within my price range! Extremely happy with my experience here!”

“Kayce Page was phenomenal and punctual on everything from beginning until the end of the deal. He got me the most he could for my trade and had me in my new Cummins in 2 hours on a busy Saturday afternoon. Thank you so much for the easy experience Kayce!”