Hubler Ford Center

“I made a post that was negative, man enough to say I made i jump the gun on a situation without just walking in and talking to the GM so I’m changing my review. After going in and just sitting down to talk about the issue with Devon Griffith. He gave me an opportunity to explain my side. Then he was explaining their side and he’s went above and beyond to make me feel like I was taken care of fairly. Even after finding they may have lost money on their end due to the way my deal backfired from a totaled insurance claim to the insurance switching it to non totaled. It was a messed up situation that they helped with.”

“Was having issues with my infotainment system on my '26 Escape. They got me in early and got me back on the road in short notice! Also helped me out with a free tire when mine went flat! Awesome techs and would recommend anybody taking their vehicle here whether it's a simple brake job or a complete engine rebuild. They'll do it right at an affordable price!”

“I would like to recommend Austin Nicholson for anyone looking to purchase a new or used car or truck at Hubler Ford in Shelbyville, IN. He was friendly, kind and considerate from beginning to end. Austin was honest and professional throughout the process and we are certain he will be that way for you. His numerous awards prove he is doing it right !!”

“I have mixed feelings. My sales guys were amazing! I test drive a few cars and they were patient with me. They answered all my questions quickly. They were patient as I had my kids with me. My issue is that I needed my car delivered as I’m a widow and didn’t have anyone to drive my truck and my new car back. They said they would deliver Saturday, I waited all day and finally called them and they said oh nobody can bring it until Monday. But nobody called me to tell me that. Still not a huge deal but then it was delivered with no gas and they said we don’t put gas in used vehicles. It was a 2025 and not cheap i spent over 20k with them. The day after I got my ford escape my escape told me I needdd an oil change I feel like that is the minimum of stuff that should be done to it before they sold it to me”

“I Would Like to Thank Andrew, and Blake for the most pleasant Car experience I can honestly say I've had. OH John for being a "Straight Shooter " this entire staff The financing process quick and clear. and the Young Lady cashier. The process was informative. I explained all my concerns and lines and that I flew in from GA and was looking to Drive back and they help that happen. They explained and accommodated and made me feel more comfortable in my decision to buy.”