Hubler Chevrolet Center Inc

“I had an awesome experience at Shelbyville Hubler. They really went out of their way to make sure I had a great experience. Would highly recommend this dealership to anybody looking for a smooth transaction. Our salesman Conner did a great job.”

“Jeremy, Von, and James made buying a car seamless and less stressful. All three of them were very personable and accommodating to what you wanted to have in a car. They are absolutely the best people to talk to here if you were to buy a car! Could not recommend them enough, wouldn’t go anywhere else!!”

“Called in last week and spoke with Jennifer and told her about my situation. Her and James, the finance manager, did everything they possibly could to help me out. I am happy to say that I was able to trade in my old car and walk out with a fantastic 2019 Infiniti QX30. My wife loves the car and we are very happy with how well we were treated and how much they worked with us. Great experience overall. Highly recommend”

“We drive an hour away just to go here because we were told how good they were and they DID NOT disappoint!!! Devin Ruble went above and beyond to make sure my wife and I got the vehicle we wanted. They didn't hand the exact one that she wanted, so they went and got it free of charge!! This was our first new car purchase and they/ he was extremely patient with us, as we had a thousand questions. If he didn't know the exact answer, he got it for us. Extremely kind, very professional and family oriented is what I would say for the staff there, but especially to Mr. Ruble and even the owner himself, who made the phone calls to get us in our first new car!!! I can guarantee one thing, when we get our second new car or any car for that matter, it will be with Hubler Chevrolet in Shelbyville. Thank you guys so much for all you did for us, it is greatly appreciated!!!!”

“Horrible!! Drove over an hour to come to this dealership. Ended up buying a new vehicle. The ac was having issues, so we had to leave the vehicle there to get serviced. They got the vehicle serviced the next morning and delivered it to me that afternoon. Upon receiving it we noticed that there were fried food crumbs in the front of the car and there were several deep scratches on the gear shift, that were not there the previous day and there were 863 miles added to the odometer since we signed the papers the previous day. The dealership is only 44 miles away and I could understand even 100 miles being added to the odometer with the distance to be delivered and then driving it to make sure the service fixed the ac issue. I informed our sales rep of the issues the same day, and also sent her pictures and she said she let the sales manager know. I was expecting a call back but never received one. Fast forward a week and I call to try to cancel the extended warranty. They were supposed to send the cancellation requests to my email so I didn't have to drive all the way there again just to sign them. Never got them so ended up having to drive an hour there and an hour back to get them signed and the issue was they didn't have my correct email address...... I had already received emails from them from where I purchased the vehicle and from where the ac was serviced... We again let the finance manager know about the issues with the vehicle when it was delivered and also about issues where the dealer listing listed features the vehicle had, but it actually didn't and about features we asked about and were told the vehicle had but actually didn't as well. The sales manager was already gone for the day and the finance manager left a note for him to call me back the next day to discuss the issues. Its been over a week since then and still haven't heard anything back from the dealership. Very unhappy with the whole experience, especially after spending so much money with them. After two weeks still no contact from the dealership... And this vehicle was supposed to have went through a 120point inspection..... Started having issues so took it to a local dealership today 10/6. The vehicle had previously been in a wreck and the front subframe brace is broken and the both sides of the front passenger CV axle are leaking fluid”