
Google Customer Reviews
Sheryl Pascoe
Jul 1, 2026
Rating:
“I have an 8 week old 2026 RX 350H with 1100 miles on her. This is my first Lexus, and my first "luxury" car. I wanted to get an oil change because a new engine's moving parts go through a break-in phase that releases microscopic metal debris into the oil. I bought my vehicle at another dealership in the Chicagoland area but didn't get the greatest vibe there so I thought I'd give Woodfield Lexus a try. I was also hoping to work with a female Service Advisor as I like to support women working in a mostly male dominated industry. I looked on their website and found Tammie Sage and also saw that she had favorable reviews. Boy did I strike GOLD! She was wonderful to work with! She is very personable and spent quite some time with me in her office getting to know me. I appreciated the extra time she spent and then getting the service done in less time than she told me it would take. The Dealership is beautiful and they offer a very nice waiting room with a custom coffee machine, water and snacks. Seating is comfortable and there is a TV to help pass the time. I am very loyal to my Service Advisors and plan to make all my appts with her in the future! Thank you, Tammie, for a Premium Experience! 5 Stars...”
Oyu Erdene
Jun 26, 2026
Rating:
“Had a great experience at this dealership! Randy in sales was fantastic no pressure, straight to the point, and made the whole process efficient. He clearly knew the inventory well and helped me find the right fit without wasting my time. Yasmine in finance was just as great got all the paperwork handled smoothly and efficiently, explained everything clearly. Highly recommend asking for Randy and Yasmine if you’re shopping here.”
Wayne Lai
May 26, 2026
Rating:
“After a 3 month journey and contacting about 25 Lexus dealerships nationwide, learning about Lexus CPO, and dealing with crazy markups for the LC500 in its final production run, I finally picked this dealership and worked with Hitarth Patel to make it happen. We did it all remotely and had it transported with no issues. Good experience!”
Eugene Weaver
May 8, 2026
Rating:
“I'm from Ohio and had a great experience dealing out of state with Woodfield Lexus. James Stark was an excellent salesman who was extremely knowledgable about the 2024 LC500 I purchased. From the paperwork through shipping and delivery, everything was smooth and flawless.
This is how you do business. No games and hidden fees, just beautiful vehicles and good salesmen that are there to help the customer. Highly recommended.”
Adnan Jay
Feb 26, 2026
Rating:
“Thank you Hitarth for giving me the best dealership experience! Exceptional customer service! You helped me find the right car and worked with me for the numbers. And you also helped me get rid of my old car. I love my new Lexus RX350!”