Castle Volkswagen of Schaumburg

“I had a great experience purchasing a new vehicle from Eryk Buczynski at Castle Volkswagen. My wife and I were car shopping and received a last minute suggestion to check out the VW Tiguan. We stopped into Castle near closing time, and Eryk offered a thorough, patient, and low pressure experience, letting us explore VW’s available options while making helpful suggestions. He was extremely knowledgeable about VW’s products and didn’t rush us, even after the dealer closed. When we returned the next day to purchase, the sales manager, Raffi, and finance manager, Damian, were equally helpful and accommodating. I’ve shopped for new vehicles at many local dealerships (and worked at a dealership myself in the past) and there are, unfortunately, few dealers that I would recommend in the northwest suburbs. I would not hesitate to send recommendations to Eryk and Castle VW.”

“Had a wonderful experience leasing my new Tiguan! Eryk made the entire process easy, smooth, and stress-free. He was friendly, professional, and answered all of my questions along the way. I highly recommend working with him if you’re looking for a great car-buying or leasing experience.”

“I was almost done with Volkswagen as a whole (due to another dealership in the area that I will not name). However, Jerry, Dorian and Damien at Castle VW totalllly changed my view. I started with Jerry discussing my trade-in. I was hesitant since the car had a service related issue but Jerry made me feel confident that they would work with me on it. Then came the sales portion with Dorian. He was one of the most pleasant salesman I’ve ever worked with. The opposite of the typical pushy, sleazy salesman from movies and other dealerships. 10/10 Finally I went into Damian’s office to finalize payment/finance etc. He was just as great as the other guys. Respectful of my wishes to pass on other offers and got me out of there in like 10 minutes. I even stayed a little longer because we were talking cars/ racing. Overall, it feels like I hit the trifecta of the best Castle VW had to offer. A good dealership will see a family with kids come in and realize the family vehicle will change over time and that one day - the family will need safe reliable cars for their kids when they are older. Castle Vw seemed like the place that wants to be the loyal/go-to dealership for when those times come. Smart. Unlike that other VW dealership.”

“Andy was a great guy! very easy to work with and patient. Angel the finance manager was awesome as well. Angel explained all the financing very well. Was very pleased with the price of the vehicle and with them not adding a bunch of junk onto the car. would recommend to friends and family.”

“I recently bought a car and had an excellent experience. Was easy, professional and à great opportunity to get a reliable car. The facility is clean, well organized and easier journey compare with other dealers. They less aggressive but good and open to made negotiations . Only a couple compromise, one they didn’t give two months without paying like most of the dealers. And I bought a warranty didn’t get a copy until later. The reason is because the warranty documents is filled on an iPad. They need to improve on answering customers calls. Came today for a service and was the funniest day for me , didn’t know how to use the key fob correctly. I’m Generation X 😂. I wish they give me a basic tour about the functions of my car. But overall a good service.”