Lexus Santa Monica

“Customer service and experience was a step above !!! Naz was my sales contact there and Fred was the finance manager. Naz helped me get the “out the door” deal I wanted approved by their manager and Fred the finance manager was educational and allowed me to decide what extras I wanted without any pressure. I never felt like I was being sold. Instead I felt like I was buying !! I will definitely shop here again. We all work hard for our money and they made me feel appreciated for shopping at Lexus of Santa Monica”

“After years of going through the typical dealership experience, walking into Santa Monica Lexus just felt different right away. From start to finish, the team at Santa Monica Lexus set a high standard for professionalism and customer care. Mohamed in sales went above and beyond to make sure my wife got exactly what she wanted. He was knowledgeable, patient, and genuinely focused on getting every detail right, not just making a sale. Georgio in finance made what is usually the most stressful part of the process feel simple and efficient. He explained everything clearly and kept the experience engaging the entire time. My wife drove away in a 2026 Lexus TX 500h Luxury Sport and absolutely loves it. She’s genuinely excited about her car, which really says everything about how well this team delivered on the experience. We’ve worked with many dealerships over the years, and this one stands out. The level of attention, communication, and execution is exactly what you hope for but rarely get. We will absolutely be returning and recommending Santa Monica Lexus to friends and family. Special thanks to Mohamed for making this such a great experience.”

“I didn’t realize that a car buying experience could be so pleasantly personable, but Nas made it exactly that! Our communications started over the phone and when I finally arrived to the showroom, Nas approached me with a very welcoming and comforting smile. I knew I was in good hands and my best interest was being looked out for.”

“Everyone at the dealership is so nice! Usually buying a car is a hassle and all day event, the wife and I were in and out in less than two hours even with test driving cars. We settled on our first EV RZ350e. We are so happy, Mayer made it so easy and walked my wife through out all the cars features and set the app up on her phone. Also talked with Sam the service manager that happened to be in the show room and he raved about his RZ and said we were in good hands. If you’re looking to buy a Lexus, I suggest buying one from here!”

“My experience started off rocky — the first salesperson I spoke with on the phone was not only rude and condescending, but as expected he tried persistently to upsell the car with add-ons I didn’t want, which almost made me walk away entirely. After seeing similar complaints in reviews, I was hesitant to continue. Thankfully, I gave it one more shot and was connected with Mo and I’m so glad I did. Mo was respectful, honest, personable, and never pushy. He made the entire process comfortable and easy. I also worked with Fred in finance, who was equally kind and straightforward. The dealership is beautiful, the process was smooth, and I drove away with my dream car. While the initial interaction was disappointing, Mo completely turned the experience around. I’d recommend Lexus Santa Monica — just make sure you work with the right people”