
Google Customer Reviews
Valerie Plaza
Jul 3, 2026
Rating:
“Santa Monica Ford is an excellent dealership! Everyone is very professional and treats one with respect and kindness.
I especially enjoyed my experience with one of the salesman named Erich. He was an absolute delight to work with and especially when it came to the final process of purchasing my beautiful Ford Bronco Sport. I now await the installation of my leather seats. I look forward to this experience as well and hope it’s a joyful one.
Valerie”
Marilyn Haghiri
Jul 1, 2026
Rating:
“I had an amazing experience working with Yessica Mateo at Santa Monica Ford! From the moment I walked in, she was professional, knowledgeable, and genuinely cared about helping me find the right vehicle. She made the entire process of buying my 2026 Ford Mustang smooth, stress-free, and never made me feel pressured. She swered all of my questions, kept me updated every step of the way, and went above and beyond to make sure I was happy with my purchase. If you're looking for someone who truly cares about her customers and provides outstanding service, I highly recommend asking for Yessica. I'll definitely be sending my friends and family to her!”
danica sage
Mar 9, 2026
Rating:
“I had a great experience with Ford Santa Monica! I wasn’t planning on getting a car that day in fact it was the first dealership I went to. Sam was helping us and we had a great experience with him and the whole team. Super personable and knowledgeable on the cars. I knew I liked broncos but didn’t know much about the different kinds. With his help, I found the perfect car! He gave us a great deal and made the process quick and easy. I would definitely recommend coming to this location and working with Sam.”
mc lab
Feb 20, 2026
Rating:
“We all know car buying can be stressful. However, my experience at Santa Monica Ford, was upfront, easy, and if you can believe it, fun! I knew what I wanted, the price I wanted and communicated that I was in no rush and could wait until what I wanted was available. Sam, my salesperson took the information and said he would check in when he could make it happen. He checked in a month later with the pricing I wanted and the model; however, the truck was black and while it was a solid option, I didn't want black. He checked in a month later with everything I wanted and most importantly the price I wanted. I went in; had a great experience with the management team Tom and Simon, and walked out of Santa Monica Ford with the truck I wanted at the price I wanted! I honestly couldn't believe how "easy breezy" it all was. And I walked out feeling as though I had just had fun with a bunch of my cousins. If you read this and head there, make sure to tell them about this review and tell them that if they don't treat you the same, you'll let me know and I'll head in there to give them an ear full. Ha ha ha .”
Scott Balanda
Jan 7, 2026
Rating:
“After an excellent experience several years ago purchasing one of the first Mach Es here and also referring a friend to purchase hers at SM Ford, I decided to contact them as I was considering snagging a F150 Lightning Platinum while they were still in stock. My experience this time was outstanding and I got lucky to snag their last Lightning which happened to be a Platinum. Eduardo Chaires provided excellent customer service again, and he worked with Tony who provided exceptional service, to get me the best deal for the truck and for my Lincoln trade-in. Wade greeted me and remembered me from several years ago, giving me a very warm greeting, letting me know how much they appreciate us customers, which made me feel I was surely in the right place. Then, Simon in finance also provided excellent service to close the deal, with my spouse who was away signing electronically. I highly recommend this great establishment for anyone in need of a great Ford vehicle. They have me as a customer for life!”