
Google Customer Reviews
Rickie Goyal
Jul 7, 2026
Rating:
“If you're looking for a BMW, do yourself a favor and ask for Johnny Ngo in Sales at Stevens Creek BMW.
Johnny was an absolute dream to work with from start to finish. He was honest, direct, and completely transparent throughout the entire process. There were no back-and-forth games, no hidden surprises, and no high-pressure sales tactics. He gave me his best offer upfront, clearly disclosed everything, and took the time to help me think through my options without ever trying to push me into something I didn't want.
Every interaction was professional, respectful, and genuinely focused on making sure I ended up with the right vehicle. That's incredibly rare in car buying.
I absolutely love my 2026 BMW XM, and the experience was so good that I'm already planning to buy two more cars from Johnny later this week.
If every salesperson approached customers the way Johnny does, buying a car would actually be enjoyable. Highly recommend him to anyone looking for a BMW.”
Phil Ritter
Jun 28, 2026
Rating:
“My mother was looking to upgrade to another vehicle because her daily driver recently started giving up on her. She wanted something quick, luxurious, reliable and safe. I couldnt think of brand that checked all the boxes until I remembered M40 series BMW's come with one of the most reliable 6 cylinders ever made! After visiting stevens creek BMW and looking at their line up, we came across a brooklyn gray X4 M40i. Everything was nice! But there was still more to be desired. After speaking with Prak we went home and discovered there was a nicer spec at a different location. Blue tanzenite with the mocha interior, customized with everything except the sport differential and heated/cooled seats. We went back the following day and mentioned this to them. Prak and Refi said no problem and went to retrieve the vehicle for us to purchase the following day. They made the buying process super easy and went above and beyond to make sure we were welcomed warmly into the BMW family. Its been about a year of ownership with the vehicle and shes loving every bit of it! Thank you Stevens creek BMW!”
Chris Lim
Jun 23, 2026
Rating:
“Had a great experience ordering my 2027 M3 Comp through Johnathan. The whole process was very smooth and he was super easy to work with the entire time. Highly recommend Johnathan when purchasing your new vehicle!”
Cesar Cabrera
Jun 4, 2026
Rating:
“Found this place randomly and came to see a 7 series. The price was good so didnt haggle. I was paired with Adriel and Erick C. Adriel was not pushy and easy to talk to. Very knowledgeable about the car and financing. Test drive went smooth. Paperwork went smooth. In and out in about 4 hours. Erick took care of me with the BMW warranty. I actually left happy and not nervous about this big purchase. Price, payments, warranty, I feel great about the buy and the experience. I would currently come back and recommend anybody to come here. They are polite and respectful, and go above n beyond. Just hope this car holds up haha.”
Xiaojian Zheng
May 16, 2026
Rating:
“Outstanding Experience with Fred, Phillip, and Shadi — Professional, Patient, and Genuinely Caring!
This week I came in for my first ever test drive of the BMW i4, and Fred Khosraviani gave us an incredibly warm welcome. As someone who had never driven an EV before, I was impressed by Fred’s patience and enthusiasm — he walked us through every aspect of the car in detail and made the experience approachable and informative.
Over the following days, both Fred and Phillip Nguyen, the Sales Manager, were exceptional. Phillip went above and beyond to help me land the right deal while staying transparent throughout — no pressure, just honest collaboration. After test driving several EVs from different brands, I ultimately chose this amazing BMW i4, and a big part of that decision was the people at Stevens Creek BMW.
When I came in after work to sign and pick up the car, Fred and Phillip even stayed past their shift to make sure everything went smoothly.
The financial experience with Shadi Saod, the Finance Manager, was just as outstanding. He was incredibly helpful and patient, taking the time to walk us through every financial detail with clarity. He answered every question thoroughly and made what can often be the most stressful part of buying a car feel easy and transparent. Truly appreciated his professionalism — couldn’t have asked for a better experience picking up my new BMW i4.
The entire purchasing experience felt welcoming and respectful from start to finish. The team showed genuine care and brought real warmth to every interaction. So excited to be a new BMW EV driver! Highly recommend Fred, Phillip, and Shadi!”