CARMAX SANFORD

“Spent nearly six months truck shopping and in the end, Carmax was able to bring me the one I wanted. The shipping process was a bit frustrating but that was largely just my impatience. Terri H was perfect and took care of everything, including my irritability! Pickup day was fast and smooth!”

“Jim will take care of you, his whole team is full of honest mechanics. I have never been so impressed with a repair shop that I will recommend everyone go here for work needing done. On two occasions now he has saved me money and stress and my car has left in amazing shape. I have trust issues with mechanics, they always seem to think because I am a woman that I don't know my car but not here. They treat me as if I were competent and I appreciate that. Good honest work, good honest employees. I will (hopefully not too soon lol) be returning if I need anything. 10 stars if possible.”

“I recently purchased a vehicle from this location and from start to finish I had a great experience. I did look around at other dealerships but I appreciated CarMax's transparent model. As someone who works 6 days a week, I don't really have time to sit at a dealership with someone trying to shove a sale in my face. Terri and George helped me with my purchase and they collaborated so well, making the entire process simple and straightforward. They respected my time, communicated promptly, and ultimately led me to the vehicle I've fallen in love with. I've also dealt with multiple people in the service department, although Casey worked directly with me and helped facilitate everything that needed to be done within my 30-day limited warranty window and more. Every person I crossed paths with at this CarMax always met me with a smile and always had answers for the questions that I asked. I never felt rushed or pressured to make a decision which alleviated so much stress on my end. Thank you CarMax Sanford!”

“My husband recently sold his 2002 Toyota Tundra to CarMax in Sanford, and the experience was excellent from start to finish. After a less-than-positive experience with We Buy Any Car in Longwood, the professionalism and respect shown by the CarMax team really stood out. Even though the truck was over 20 years old and not in perfect condition, they focused on the positives and offered a fair deal quickly — all in less than an hour. Andy and Keziah were absolutely top notch. They were professional, friendly, efficient, and made the entire process smooth and stress-free. Their customer service truly made the difference. Kudos to the team at CarMax Sanford!”

“We were in and out of CarMax in less than 30 minutes. We selected car, financing, and did all paperwork online all we had to do at CarMax was pay and look at the car. Staff was extremely friendly, they greeted us like if they personally knew us which I really loved. They were clear on what needed to be done and answered any questions we needed as well as provided information on comparison of what the vehicle we choose interior was close too. The car is perfect we have had it for just over two weeks now. My husband and I could not be happier with both the car and the ease of the process from selecting a vechicle and over all completing the whole process before even getting there! I have already recommend the location to a few ppl if they are looking for cars to go check CarMax.”