
Google Customer Reviews
Luis Navarro
Aug 8, 2026
Rating:
“Walked on the lot at 5:15pm. Test drove the vehicle right away and drove off the lot two hours later. Probably my best car buying experience ever at a dealer. No pressure sales and Patrick (salesman) was fantastic and chill. Saif, finance manager, was great! Friendly & down to earth. The sales manager (can’t remember his name) came by and introduced himself and told a story. Honestly it was the most pleasure experience I’ve had and it was quick. No haggling. No BS. 10/10 experience!”
Vanessa Wasden
Jun 14, 2026
Rating:
“I had the most wonderful experience today at Toyota!! I found a used car I liked online and called inquiring about it, immediately I was helped by Bill who understood my budget and was willing to stick to it. He supported me throughout the whole process and made this super exciting as it was my first time buying a car!! He’s very knowledgeable about the cars on his lot and by other car companies. After the purchase Bill even surprised me with a big red bow on the car! I’d also like to thank Austin who helped summarize all of the contracts and financial documents I signed. Everyone at this dealership was super helpful and understood the excitement and big commitment that comes with buying a car. Thank you Bill, Austin, and everyone else!”
Alyssa
May 2, 2026
Rating:
“Fred S. In the sales department was absolutely amazing! He helped me get my dream Land Cruiser! I had to wait about a month for it to come, and he kept me updated the whole time on the progress! The entire car buying process was SO easy. Austin L. in the finance department was awesome as well, everything was straightforward! I was in & out of the dealer in 1 hour. Thank you guys so much!!! I would recommend buying a car from Capistrano Toyota to anyone! :)”
Christian France
Mar 9, 2026
Rating:
“Way above average experience buying my 2026 Tundra Limited. Drove 4hrs to buy the exact one I wanted at Capistrano Toyota. Bill the salesman communicated very effectively. Sam in finance was professional. Ashley in parts handled the aftermarket accessories I purchased and had them in the truck bed waiting. Pricing was more competitive than any local dealer would offer. I would not hesitate to do business with this dealership again.”
Karen Delaney
Mar 8, 2026
Rating:
“⭐⭐⭐⭐⭐ 100/10 Experience – Truly Exceptional
I cannot say enough good things about the team at Capistrano Valley Toyota. After my Toyota Prius was unexpectedly totaled, I needed to move quickly to replace my car, and the experience they provided was truly above and beyond.
Bill, Austin, and Saif were absolutely phenomenal from start to finish. They were professional, patient, transparent, and incredibly helpful during what could have been a stressful process. Instead, they made everything smooth, efficient, and even enjoyable.
They took the time to answer all of my questions, helped me find the perfect replacement vehicle (I went with the RAV4 and love it!), and made sure every detail was handled with care. At no point did I feel pressured — just supported.
I also want to give a huge shout-out to the service team, who have been fantastic over the years with my Prius and continue to provide outstanding service. It’s rare to find a dealership where both the sales and service teams are equally excellent, but that’s exactly what you get here.
If you are looking for a dealership that truly cares about their customers and delivers a five-star experience from beginning to end, I highly recommend Capistrano Valley Toyota.
Thank you again to Bill, Austin, and Saif for turning a difficult situation into such a positive experience.”