Kearny Mesa Chevrolet

“I had an excellent experience purchasing my brand-new Chevrolet Trax from Kearny Mesa Chevrolet. Rifat Fadhil showed us the Trax, answered all of our questions, and made us feel comfortable throughout the process. We liked the car so much that we came back the very next day to buy it! When it was time to complete the paperwork, Mitchell Gaskey took great care of us. He made the signing process smooth and easy, and his great sense of humor made the experience even more enjoyable. Everyone at Kearny Mesa Chevrolet was professional, friendly, and never made us feel pressured. I'm very happy with my new Chevrolet Trax and truly appreciate the excellent customer service. I highly recommend this dealership to anyone looking for a great car-buying experience!”

“I recently purchased a used vehicle from Kearney Mesa and they went out of their way to make sure the process went smooth. Their customer service is top tier! My salesperson Justin, the sales mgr (cant remember his name) and finance mgr Michael were really nice,helpful, straight-forward and all of their efforts were really appreciated. I even enjoyed my chat time with the receptionist Maricela, who was also helpful with the process. I would recommend them for my next car buying experience.🤗😎❤️”

“After getting the runaround at other dealerships throughout San Diego County, it was refreshing to work with a team that provided clear, straightforward information so I could make an informed decision about purchasing a car for my daughter. The online application process was simple and efficient, which made everything move quickly once we arrived at the dealership. From the moment we walked in to the time we drove away in the vehicle, the entire process took just two hours. We appreciated the transparency, professionalism, and respect for our time. It made what is often a stressful experience surprisingly easy. I would definitely recommend them to anyone looking for a hassle-free car-buying experience.”

“I bought a 2027 Chevy Bolt last week. The salesperson Uriel was very knowledgeable of what he was selling. He took time to answer my questions, and he wasn’t pushy; but instead he took the time to let me take my time and I appreciated that. Everyone was very helpful and made me feel welcomed and valued. I will be definitely telling others about my experience there and recommending them to go there if they are looking. Great job and I love my new car Uriel!”

“Horrible service! We went in for our first courtesy oil service. Called to set up an appointment and they said there is no wait time and come on in. I still set up a appointment and said I would wait for the car at the dealership. I came in for the appointment time and was told it would be several hours before they would start and finish. I told them I had a appointment and they said it was first come first serve. Wow... would be nice if they said that at the time the appointment was made. Several hours for a oil change? Bad service. At the time I also asked since they would have it for several hours could they check the rear camera. When we back up the camera flips into a fish eye mode. There is a problem. They said I would have to leave the car for several days for them to check the camera and if work needs to be done it could take several weeks. I had several pictures showing the camera fish eye view. Still no solution. I was also told I would be charged for the inspection and if they could not see the problem it would cost me several hundred for the inspection. If they see it not working they would have to get Chevrolet to approve the work to fix it and again our car would just sit there until the approval was made and then they could order the parts and that would take several weeks. All this time my vehicle would be sitting at the service storage parking lot. Talking to people who were waiting for their cars, all were saying negative things about this dealership. The service guy heard me complain and told his guys to rush on my car so I wouldnt keep talking to people in the lobby. I called Chevrolet corporate and they said each dealership has their own policies and if I am not satisfied I should go to another dealership and maybe not a franchise ownership. Yikes wasnt good to hear. To top it off when the oil change was complete and they brought our car out they asked me to give them a positive review. What a joke! I told them they would see this review. Would be 0 stars but the lowest is 1 star. They owe me a tire air cap. Went in with four and came home with three. If you are thinking of buying a Chevy the sales team was awesome. 5 stars! But I would highly recommend you don not buy from this dealership due to horrible maintenance service and the wait time if you need a diagnosis and the extended wait time to get the car fixed.”