
Google Customer Reviews
Big Mike Sandoval
May 30, 2026
Rating:
“I purchased a 2026 GMC Single Cab Denali and LOVE LOVE IT. Thank you to my Saleman Jose. Jose needs to be recognized for his dedication on making sure his customers are satisfied and comfortable every step of the buying process. If you are in the market for a new/used vehicle, make a trip to South San Antonio Buick GMC and see Jose. You will not be disappointed with the buying experience. I guarantee it. I would like to also send a special thanks to Robert Andrews, he made sure I understood what was going on with my truck when I had concerns with the suspension/wheels. He went the extra mile for customer satisfaction. GMC South have a great team and I will definitely be back soon. Thanks again gentlemen.”
Jason Woods
Feb 21, 2026
Rating:
“Bought a truck from Josh Valdez this past week, and what a great experience! Josh was very professional and got me setup with my new work truck. If you need a vehicle go visit Josh, and the great staff at South San Antonio Buick GMC. Was by far the best truck buying experience I have had in a long time! Thanks Josh, Jaime, and Art for making this streamlined and an all around great experience. Will definitely be doing business again with this organization! Kudos to you guys!”
Thomas J Herring
Jan 14, 2026
Rating:
“Went to this dealership just to “take a look” the Josh with the sales team worked his magic and got me into this. Couldn’t be happy with the truck and the customer service Josh Valdez and his team had. Worked with us incredibly well. Yall looking for a new or used vehicle get with Josh Valdez can’t go wrong with him.”
Estella Pierce
Nov 29, 2025
Rating:
“I had an excellent experience working with Jose when purchasing my 2026 Buick Encore. He was friendly, knowledgeable, and incredibly patient throughout the entire process. Jose took the time to answer all my questions, made sure I felt comfortable with every step, and never pressured me into anything. The whole experience was smooth and stress-free. If you’re looking for someone who truly cares about helping you find the right car, I highly recommend asking for Jose!”
Chris Bullock
Nov 24, 2025
Rating:
“Buyers beware. I contacted this dealership looking for a straightforward, aggressive OTD price on a vehicle—especially since I live 45 minutes to an hour away depending on traffic. I also had reasonable questions, like why two Sierra 1500 Denalis with identical window stickers (color being the only difference - both colors costing the factory $495) were priced nearly $6,000 apart. They also had this same issue with some Sierra 1500 Elevations and tried to say they had different packages, when they clearly did not.
Note: A lot of dealerships like to use the line about “different incentives on different cars/trucks,” and that’s true if it’s an entirely different trim (i.e., AT4, SLT, Yukon, etc.). BUT, two trucks with the same trim, same drivetrain, same engine, and identical window stickers should not have drastically different incentives.
If they’re:
• Both same Trim
• Both same Engine
• Both same DriveTrain
• Both same Packages
• Same model year
Then the incentives should be the same. If they’re not, the dealer is either:
1. Misrepresenting incentives, or
2. Marking one up for profit and blaming “incentives.”
So, instead of realizing they were dealing with a well informed buyer and just provide honest answers, I was met with the usual tactics: pressure to “just come to the lot,” vague claims that “not all vehicles share the same incentives,” and a handful of other misleading or shady responses. I attempted to speak with the GM multiple times and was repeatedly told he was out or unavailable for one reason or another.
In the end, I bought my truck from Ancira, who gave me their best competitive price immediately—just like several other dealerships did. This dealership, however, was by far the worst experience I’ve had, and that’s saying something considering I served in the military and have purchased vehicles all over the country and out of the country.
I can absolutely understand why they hold a 1.9-star rating on Yelp (at the time of this writing), and why others on here, have shared similar encounters. Truly disappointing from start to finish. Make sure you are WELL INFORMED and alert, if you are dealing with this place.”