Mac Haiks Southway Ford

“ELI!!!! Oh my gosh he was excellent!!! I’ve been denied literally everywhere I go and if I’m approved it was for thousands down (7k+) but with just 2500 I was able to get a car I adore. Not only that but it felt like that was the goal! Not money or wasting my time and hopes, but truly to get me a car that I loved. Not only was Eli and everyone else caring and so very helpful in this long and (to a first time car buyer) confusing process but they were also hospitable, making sure we had drinks and such while waiting and checking in frequently while things were done on my side. Truly an amazing experience and I am so happy with how it turned out!!!”

“After being in an accident that wasn’t my fault, I was pretty stressed about finding a new vehicle. Abraham Romero was exactly the person I needed to work with. He was incredibly upbeat and motivated, but more importantly, he truly cared about my safety and making sure I felt secure in my next car. He went above and beyond by holding the car for me for a few days so I could be 100% sure it was the right choice. Even when we ran into a small hiccup with the payment, he handled it brilliantly and kept the process moving forward. I am so happy with my new car and so grateful for the stress-free experience during a tough time. Highly recommend!”

“I recently came in to Mac Haik's Southway Ford for a used Ford Super Duty truck. All I have to say, since the moment we initiated to signing paperwork and coordinating items owed to me as part of the deal, Lupe (our salesman) was wonderful. He advocated for me, he was detailed and most importantly professional to work with. Nothing about the deal felt pressured and he made sure I was comfortable making this purchase. I would go back just for this type of service. Thank you Lupe for the service and hope to come back for more deals! - J.G.J.”

“Today’s vehicle shopping experience was the best that I’ve ever had. Joe Lopez was attentive to detail, personable, and very transparent to work with. Julian, in finance, was professional and down to Earth. The Dove brothers have done an exceptional job creating a legacy dealership that takes pride in their prices, their quality, and their continued excellence within the automotive sales industry. The amount of sales they were making today on that showroom floor was only an added testament to their overall strengths and dedication to providing a fair and honest transaction.”

“I returned to this dealership because I bought my last car here three years ago, and when I saw they finally got the car I’d been searching for for over a year, I knew I had to check it out. I called and spoke with a manager who was incredibly kind—he immediately sent me a link with all the details and told me he would have the car pulled up front with the keys ready for a test drive. He even texted me ahead of time to let me know that Jojo would be assisting me when I arrived. As soon as I pulled into the lot, Jojo came right up to me and walked me straight to the car. He gave me a full tour of the vehicle, explaining every feature, and while we were out on the test drive, he had my current car appraised so the trade-in value would be ready the moment we returned. That level of thoughtfulness made the whole process so easy. I honestly didn’t think I would qualify for this car—it felt too good to be true—but Jojo offered to run some numbers and show me exactly what they could do. He ran my credit, and much quicker than I expected, he came back with a huge smile and said, “’Tis the season,” before congratulating me. He actually got me approved for my dream car. I was shocked and incredibly happy. From the moment I sat down after the test drive to the moment the keys were in my hand, the entire process took about an hour and 45 minutes. In finance, Yorlean helped with all the signing, and I’ve never gone through paperwork so quickly and efficiently. Everything was electronic, and afterward they printed it neatly into a booklet for me to take home. They even give you your plates right then and there—no waiting. When it was time for the keys, they placed a giant pink bow on the car so I could take pictures, which was such a sweet touch. I left with an amazing deal, my dream car, and the best buying experience I’ve ever had. I’m truly grateful to the entire staff for making this happen. They made my holiday absolutely perfect!”