Cavender Grande Ford

“Sales team was great. Got what I considered a good deal at the time on a "new" f150. 1 star rating off due to vehicle not being washed or cleaned when purchased. The dealership must have used this as a personal vehicle due to food stains in the back seat. Which explains the higher mileage on a new truck that isn't a courtesy vehicle. Also found the detailers razor that they use to clean windows stains. 1 star loss due to the build quality of Ford. I should have done a more thorough inspection because underneath the truck is all rust. Not just surface rust. To have ford willingly sale a new truck already saturated in rust is disappointing. My 04 Ranger doesnt even have this much rust. Tires over inflated by 15 PSI. This will be my last Ford ever and I will be taking the loss and selling it as soon as I can. Its on me. I could have been more attentive when purchasing...”

“Krista, words can’t fully express how grateful I am for the incredible experience you gave me while purchasing my 2026 Ford Explorer ST-Line. From start to finish, you made the entire process smooth, stress-free, and enjoyable. Your professionalism, patience, and genuine care made me feel valued every step of the way. Buying a vehicle is a big decision, and thanks to you, it felt exciting instead of overwhelming. You went above and beyond to answer every question, ensure I was comfortable, and help me find exactly what I was looking for. I truly feel blessed to have had you as my salesperson. This was hands down the best car-buying experience I’ve ever had, and I couldn’t be happier with my new Explorer ST-Line. Thank you for your outstanding customer service and for making this such a memorable experience. I highly recommend Krista to anyone looking for a vehicle—you won’t be disappointed! ⭐⭐⭐⭐⭐”

“Took my escape in for a diagnostic. paid $225 for them to break my oil dipstick, break the screw holes in my air filter housing, and lost a bolt which they replaced with a wood screw. other parts were misaligned and plastic was stripped. tried to tell me the dipstick was “just like that” and aren’t reaching back out once they said they’d fix the issues.”

“**⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Matt McCarry!** I had an excellent experience working with Matt McCarry at the Ford dealership regarding my F53 Ford chassis. Matt was incredibly knowledgeable, patient, and thorough throughout the entire process. He took the time to explain everything clearly, answered all my questions, and made sure I felt confident and informed every step of the way. His professionalism and dedication to customer service truly stood out. It's rare to find someone who genuinely cares about helping you get the best outcome, and Matt absolutely delivered. If you're dealing with an F53 chassis or any Ford vehicle, I highly recommend asking for Matt—he’s the go-to expert! Thanks again, Matt, for your exceptional support!”

“I worked with Roger and Kalahant to purchase my first truck here. They were both great to work with. Amazing customer service and highly attentive. I went to about 6 different dealerships in the Austin and SA area, Roger was hands down the best one. He was knowledgeable, friendly, pressure free, and was motivated to win my business. I dealt with about 8 different sales guys in 2 weeks and Roger stood out. Good team to work with. Kal was very patient and time saving when he covered the warranties/finance part of the deal. Thank you both for getting me a sweet deal! Corey the sales manager was a little passive aggressive on our first chat. Not the best first impression. Don’t see how he wins over customers but everyone around him spoke well about him. Overall, good experience at Ford Cavender. Highly recommend buying a vehicle here.”