Ken Garff Honda Downtown

“⭐⭐⭐⭐⭐ Maisa is, without a doubt, the best salesperson I have worked with while shopping for a vehicle. From the very beginning, he was patient, knowledgeable, and genuinely focused on helping me find the right fit—not just making a sale. He knows his vehicles inside and out and took the time to explain every model I was interested in, including all the features, technology, packages, and “bells and whistles.” No question was too small, and he always made sure I understood how everything worked. What impressed me the most was his commitment after the sale. He told me that no matter which vehicle I chose, he would gladly spend as much time as needed—even an entire day if necessary—walking me through every button, setting, and computer feature until I felt completely comfortable and confident using my new vehicle. That level of customer care is rare. If you’re looking for someone you can truly trust, who is honest, incredibly informative, and genuinely wants you to make the right decision, I can’t recommend Maisa enough. He sets the standard for what a great car-buying experience should be.”

“The absolute highest of praises for this place. I walked in with no prior contact, pre-approved, a specific car in mind and I wanted to leave with it TODAY. I was a bit nervous because I know car dealerships can be a hit or miss, and I didn’t want to be scammed like in Matilda. Well, today I had the pleasure of working with Gerardo, who I would recommend to anyone nervous about buying a car. He was extremely attentive throughout the whole process, treated me and my mother with such overwhelming kindness, answered every single question I had, and ensured I saw each car we considered in person. He even gave us a test drive, which absolutely sold me. He deserves the HIGHEST of compliments! The rest of the team consists of individuals who have been at the company and location for a long time! The team knows each other pretty well, and having worked in customer service for years, I can say that my experience as a customer here was fantastic! Gerardo provided a tour of all the benefits I would get with Ken Garff and gave me contact options. He patiently taught me where I’d go and what I would expect on each visit. I'm so glad I got to drive away in my brand new Honda today!”

“They listened!! The very first thing I was asked was what features did I want in my car. Even what color I wanted! I was shown used and new ones. Never pushed into something I may not like. Jake guided me to the perfect one!! This is the second new car I have bought there. I won't go anywhere else when needing a vehicle!!”

“Maisa is hands down the best salesperson I’ve ever worked with, and I’m genuinely so happy I chose to buy my car here because of him. After shopping around for the past two weeks and being treated poorly at multiple dealerships, I was honestly exhausted and discouraged. From the moment I met Maisa, the experience was completely different. He was warm, respectful, and truly listened and helped me get the best price possible. He was transparent, patient, and never made me feel pressured or rushed. That level of honesty and kindness is rare in this industry. What stood out most was how understanding he was. He answered all my questions clearly, took the time to explain everything, and made sure I felt confident and comfortable with my decision. I never once felt like “just another sale.” I felt valued. If you’re looking for someone who genuinely cares, is upfront, and treats you with respect, ask for Maisa. He completely changed my car-buying experience for the better, and I can’t recommend him enough.”

“I bought my first car here and I couldn't be happier. Brandon Crapo is a great salesman and made the entire process fast and smooth. I also recieved a good price for my old vehicle. I would highly recommend this dealership to anyone looking to get a new car and thank you very much to everyone involved in the purchase process, I had a great experience!”