YALCARS

“My Experience at YALCARS — Buyer Beware If you’re considering buying a vehicle from YALCARS, I strongly recommend doing your research and having any vehicle inspected by your own mechanic. We were interested in a 2019 Ford F-150, and our salesman was Corey. The vehicle appeared to have no reported accidents online, but we later learned it had been involved in two accidents—one minor and one moderate. We were never provided a copy of the Carfax. When we raised our concerns, Corey emphasized that the airbags had never deployed and said he didn’t believe the accidents would affect the truck’s resale value. We were allowed to take the truck to our mechanic, who identified several issues, including: 1. Rear brakes needing replacement 2. Very low radiator fluid, with a recommendation to determine why 3. A missing transmission cover/shield and a bent handle 4. A failing tire-pressure valve 5. Recently cleared diagnostic trouble codes, which our mechanic recommended investigating We brought these concerns back to the dealership. We were told they would replace the rear brakes and radiator fluid and have answers to our remaining questions when we returned to complete the paperwork. I left a check and was told to return the following day. When we returned, nothing had been done to the truck. It was still sitting in the same spot where we had left it. Corey told us he had been "too busy" to get to it. When we questioned the situation, we were told, "Apparently I don't understand how things work around here!" At that point, we walked away. We had signed no contract, had not taken possession of the truck, and had not completed the purchase. We were then told that the check (we had been assured would be held until the contract was signed) had already been deposited. We were also told that if we did not take the truck, we would be responsible for a RESTOCKING FEE and the cost of repairs, including repairs we had NEVER requested! We have since placed a stop payment on the check and will be contacting our attorney. My concerns are based on the following: 1. No purchase contract was ever signed. 2. We never took physical possession of the vehicle. 3. We were being charged for repairs, including safety-related items, that we believe should have been addressed before the vehicle was sold. 4. We were told the deal could not be completed without the title to our trade-in, which we never provided. This was an extremely frustrating experience, and the way the situation was handled left us very uncomfortable. My advice: Do your homework, get an independent inspection, and make sure everything is clearly documented before giving this dealership any money.”

“Yalcars made our car buying process the easiest and most transparent as I ever experienced. After vetting all the car details and financing info over the phone, it took less than 1 hour after arriving to the store, to test drive/approve of the car then sign and drive it away. No surprises, just good customer service.”

“Very impressed with the whole experience here! Larry was great and helped make this whole process easier and find a vehicle I love with the price we gave. I highly recommend coming here for a used vehicle.Thank you again!”

“I can't recommend Yalcars and Yigit Yalsin, in particular, enough due to my recent purchase, and I am not easily impressed! I never imagined buying a used car without at the very least driving it first. But after a lot of research, I knew exactly the car I wanted (2013 Lexus GS 350 AWD) with specific criteria, such as milage, prior maintenance history, price, etc. We found the exact car at Yalcar, but it was almost 2,000 miles away! Our experience with Yigit at every step was professional, informed, patient and honest. The initial immediate response to our inquiry and many questions, the zoom walk through inspection, link to Carfax history, subsequent fast and easy contract and financial arrangements and arranging delivery from Ohio to a difficult-to-reach area of Washington State (that arrived two days earlier than expected) was remarkable and worth a long review. At the moment I pulled the trigger and wired the money, I felt completely at peace. The price of the car was reasonable enough to justify the, also reasonable, price of transport and delivery. It arrived safely, exactly as advertised, and I love my car!”

“Okay I usually don't do this but God worked on me to ask this company for help around 10:17 I spoke to someone over the never came in got my car by 2:53 this happen quickly on a Saturday, if they say the car is yours its yours great staff from the young lady answering the phone to all the crew unfortunately I will not attempt to spell his name but since he helped me I will Yeet, they offer Veterans discount and can delivery the car to you Audi 8 L but he was honest with me with the numbers we spoke about on the phone thanks. Go see Yal and get in style.”