Roy Obrien

“We were looking for either a used Bronco or an Edge. When we got there we were greeted by Bob Brisky. He pointed the positive attributes of both vehicles, and talked about which one might better meet our needs. We went in and priced both vehicles out and decided on the Edge. The whole experience was awesome, as Bob took his time with us and explained everything as we walked through the process. Bob is very personable and made the whole experience pleasant. I am looking forward to dealing with Bob again for our next vehicle. Everyone we dealt with was friendly and helpful. I’m a new fan of Roy O’Brien Ford.”

“My wife and I brought both of our vehicles in for service at the same time, and had to bring our 7 week old baby with us. The team at Roy O’Brien Ford took it upon themselves to fast track service on both vehicles out of consideration for our situation having an unpredictable infant with us. Our appointments were scheduled 30 minutes apart, but they made sure to prioritize us and communicate timelines along the way. The best part is, we did not request they speed up service, they did it out of kindness and understanding. Incredible dealer, incredible customer service. I won’t take my vehicles anywhere else. OH, and the service on my vehicles were perfect, they even fixed a loose rear mud flap identified during inspection. 5/5, 10/10, whatever the scale, it’s an A+ from me”

“I reached out to Roy O’Brien Ford for information on a 2024 Ford Edge, and Luke Arnold delivered an outstanding experience from start to finish. Within 24 hours, he had answered all my questions, scheduled a test drive, and walked us through everything we needed with zero pressure. Luke was friendly, professional, and extremely accommodating to our needs and our timeline. Within 48 hours, we made the purchase, and we’re incredibly happy with the vehicle. If you’re looking for someone who is knowledgeable, responsive, and genuinely focused on helping you make the right choice, I highly recommend asking for Luke Arnold. He made the entire process smooth and stress-free.”

“I’ve had the pleasure of working with Nicole at Roy O’Brien Ford for quite some time now, and I can confidently say she’s exceptional. Over the years, I’ve had at least six successful leases with her, and each experience has been seamless and enjoyable. Nicole is incredibly professional, always friendly, and has a wonderful attitude that makes the process enjoyable. She’s always willing to help, whether it’s answering questions via text throughout my lease or assisting me right before it’s up. Nicole goes above and beyond to help me customize my truck just the way I like it. She’s trustworthy, hardworking, and always finds the best deals. Additionally, the oil changes at Roy O’Brien Ford are fast, seamless, and convenient, and the dealership is in a great location right off I-94. Their rewards program is fantastic, and they truly make you feel like family. I absolutely recommend Nicole and Roy O’Brien Ford to anyone looking for a top-notch experience.”

“A huge shoutout to our sales agent Steven Salman @ the Roy O’Brien Ford Branch in St Clair Shores MI. We had an outstanding experience and exceptional customer service in their premises. From the moment we walked in, he was welcoming, knowledgeable, and genuinely focused on helping us find the right vehicle from the get go. He took the time to answer every question, walked us through all the features and helped us make the whole buying process smooth and stress-free. If you’re looking for a new Ford and want to work with someone who goes above and beyond, I highly recommend stopping by and asking for Steven Salman.”