Roseville Toyota

“If I could give this place zero stars I would. The only good thing about them is that they had the Silverado I wanted and that’s where the good ends. I’ll start with where I wanted to use my credit union because they where going to give me a great rate of 6.29 my credit is an 811 and they just totally ignored that I wanted to use my bank and went ahead of using their own finance company driveway and I told them again of what rate I was going to get with my bank and they ignored my request once again. The rate they gave me was 6.6 or something in that affect. I called and complained to their finance department I was about to have to refinance my vehicle after only having it a couple days. But luckily the lady in charge of financing felt bad for me and end up giving me a 6.06. Then two months in I get a call asking if I can take the truck to Roseville because they forgot to smog it. I ended up having to smog the truck on my own and have not even been reimbursed for doing so. And then a couple weeks later they had to get me to sign a piece of paper about the gvrw of the vehicle and once again something that should have been done when purchasing a vehicle. Super sloppy job by supposedly the largest Toyota dealership in NOR CAl. All I wanted in return was a spare key fob made and sent to me but all of a sudden a sales manager does not exist. I do not recommend this place at all total Sharks in there that want to screw and bend you over at your expense. If somebody wants to make this right call me I’m sure they know exactly who I am and know my number Update since review. Romeo the so called finance manager called me to get a copy of smog from me which i already sent to Juan. I’m not going to play this Mary go round of bs. They need to hurry up and send my check. Also beware of Romeo because he is the one who completely ignored me using my own bank to finance the truck through a comple snake. Also the Brandon rush was so eager to put his email on here and tell me not to hesitate to reach out to him which I did so Brandon stop trying to make your self look good online when your customer service skills are trash”

“I had a great experience working with William when getting my car. From the start, he was friendly, fast, and really listened to what I needed. He didn’t waste any time and made the whole process smooth and easy. He stays on top of everything and keeps things moving. I really appreciated how he paid attention to what I wanted instead of trying to push something else. The best part was that I was in and out the same day with the car I wanted. If you’re looking for someone who works fast, listens to your needs, and makes the process stress-free, I definitely recommend asking for William!”

“I had an amazing experience dealing with Michael Moyer the sales rep. It's funny that I came to Toyota to buy a used BMW, but was able to get Toyota's first class experience from Michael. He made the buy process smooth and ensure I was 100% comfortable with all of the details about the car before I made my decision to purchase it.”

“Salesperson David Kirby, was a friendly gentleman who greatly helped me. David answered all the questions we asked and was truthful about it. He showed us around in the rain and make sure we were comfortable. He also gave us his business card if we had any questions in the future. We highly appreciate David who helped me select my new car with Toyota!”

“I can’t express enough with topnotch experience with my salesman William. William goes beyond any salesman I’ve dealt with. Roseville Toyota is what I call it “my home dealer” my family, we purchased 3 vehicle there and had an amazing salesmen. Me and my wife really appreciate William our salesman and the sales manager who was on the deal. They worked with us and when I say this believe me, they are the best in the business. Because of them we were able to bring home 2026 Toyota Sienna XSE. Thank you William for your hard work and dedication to your customer. Future business coming your way William.”