
Google Customer Reviews
Janette Rautanen
Feb 12, 2026
Rating:
βBest car shopping experience ever! The team at Hayes Auto is by far the most professional and courteous to work with. I have a very challenging credit history and a unique background yet the guys went above and beyond to secure my loan and put me in the most beautiful car. I am so happy and strongly recommend Hales Auto Sales!!β
Dennis Summers
Jan 17, 2026
Rating:
βWe were on our way to a different car lot when we passed Hayes auto sales . We saw a 2019 ford f150 4x4 that was what we were looking for so we pulled in and we were greeted by Brian . He was a very nice and knowledgeable guy that had answers for all of our questions. We took it for a nice drive and when we got back Brian introduced us to his boss Murray a very nice and funny guy between the two of them we came up with a good deal on our trade in and a great price on the truck . Then off to see Jeff in the finance office who got us a great rate from the bank and treated my wife and I like kings . From start to Finish a great experience and will be returning in the future .β
Justen Hedden
Dec 15, 2025
Rating:
βAfter being extremely angry on Saturday, I received a call from the general manager. After talking with him, he agreed to pick up the vehicle from the house and take it to his shop. He was very nice about the whole affair and assured me that the vehicle would be inspected and any issues would be fixed and documented. I originally gave this place 1 star, but after talking with him, I have decided to change it to 4 stars. I will say this: I did not spend hours at the dealership, and the process was quick and painless. Plus, at the end of the day, my Partner loves the car and looks. Also, the dealer said they would detail the vehicle as well. Thank you, Hayes Automotive. I will say this, they do offer a buy-back for 750 dollars and a 250-dollar restocking fee. Do not deny this service like I did! I get it 1000 dollars is alot but better than being out 12000.β
Ben Merbler
Nov 18, 2025
Rating:
βThe buying experience was excellent and seamless. Murray was very easy to work with. Unfortunately, thats about all I can say in terms of a positive review. I paid a significant amount for a 1995 4runner that I was assured had zero issues with it (hence the higher price) and almost immediately started running into problems with it. The sun roof was leaking significantly after each time it rained and then broke entirely about a month later. On top of that, if the car sat for more than an hour, it took 5-10 seconds for the engine to turn over and start. I took it to a local mechanic who diagnosed those issues and noted several significant oil leaks, estimated to total nearly half the price of the car to get everything fixed. I love the car but i've never been more disappointed or had a more upsetting buying experience. I realize that these cars are sold "as is" but I frankly cannot recommend anyone buy a car from this dealer.β
Kevin Stigall
Oct 1, 2025
Rating:
βAsk for Ronnie! Super awesome and helpful low pressure dude. I was literally in and out with the purchase of my 2021 Ford F-150 STX in less than an hour. Almost wished it took longer because of the chill and nostalgic atmosphere in their show room. Vintage fully restored cars and old Honda 90 motorcycles.. and a pool table to play while they draw up the paperwork. Wayyyyy better experience than the traditional big dealerships. Ronnie was awesome but he had a team helping to push things along. Murray (fun loving guy. Think heβs the manager) and Jeff in finance. Thanks to you all! πβ