
Google Customer Reviews
Bella B
Feb 5, 2026
Rating:
“First time ever buying a car and financing. Sergio made the experience transparent, smooth and simple. No hidden fees, hassle free and very thorough! Car Max IS the future of car buying. Ditch the traditional dealerships who just scam you with no warranty and leave you with 0 peace of mind.”
marcia davis
Jan 20, 2026
Rating:
“I had a great experience selling my vehicle at Carmax. The price they quoted me was the exact price they paid me. The process was seamless and they handled all the paperwork. The staff was friendly, professional and efficient. They have a great selection of cars, and I may be back to purchase one in the future!!!!”
Vitaliy Tsybulskyy
Nov 23, 2025
Rating:
“SCAM! DO NOT GO HERE……. Went in to look at some cars and trade my car in. My car been running great all day long and to the point I parked it in their parking lot. Appraiser comes out and tells me that my car has a misfire and a code for ignition coil. Offered me a crazy low price for the car. I pop the hood look at my ignition coils and cylinder #1 coil is unplugged. If you know about cars you know that those clips do not just come undone and you need to put some force to disconnect it. I reconnected it and engine ran just fine. They did not take accountability for trying to scam me and kept saying that they didn’t do it… but we all know what happened…. 🤫
Also it just happened to be cylinder #1 that is the only easily accessible one🥴 forcing a misfire to the engine on a customers car is not nice…”
Realyn de Jesus
Sep 7, 2025
Rating:
“Purchased my car on August 30 and Steve was really helpful throughout the whole process! His energy was unmatched. He made sure everything was done fairly. Will be requesting for him if I buy another car in the future!”
Chris Taylor
Aug 10, 2025
Rating:
“Super shout out to CarMax and especially Craig for facilitating my son's purchase of his first new car. He could not have been more professional and understanding. No hard selling, just explained everything clearly and was extremely patient. Best car buying experience by far. Will recommend to everyone I know who is looking to purchase an vehicle”